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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited France rated C&F Travel Insured International
4.56 out of 5
278
ratings and reviews
97%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector
I did not need the plan. The price was very fair for the coverage.
robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Didn't have to use it but it provided peace of mind at a reasonable price.
William T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
It is always hard to review something that you never had to use. There is no way to know whether it would have been a good plan for us, but having it is a must these days and we chose as best we could to cover things we felt we needed to cover. We're happy we did not have to file a claim.
Nicholas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
It is always hard to review something that you never had to use. There is no way to know if we had needed to use it, whether it would have been a good plan for us, but having it is a must these days and we chose as best we could to cover things we felt we needed to cover. We're happy we did not have to file a claim.
Mary Lou K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Overall, good service with a product that was well explained and results were as promised. I would use this company again.

Kate T, the CT Claim Analyst, was very pleasant to work with. She has a nice communication style and was helpful and honest.

The only problem is that it took a longer time to get the claim processed than was stated by the company.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Although I did not have to use the insurance, I traveled with peace of mind knowing C&F Travel Insured International was there for me.
barb M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I liked the ease of choosing a plan and the cost seemed reasonable. It was required on the trip I just took. I well certainly consider doing it again on other trips.
Diane Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Plus
Great plan, great customer support assisting with options, explanations and decisions on what things meant, what was needed for my requirements and how to purchase. Great experience.
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
I have used C&F several times before and really like them. I did not have to file a claim this time around, BUT did file for another trip (which I did not review). I wanted to review them because they have been working with me on that claim from a previous trip and they have been great. It was my fault btw that we're still dealing with it, since I submitted very late. The claim is not finalized yet and that's the reason for the 4, but so far I'm pleased with the progress. I find Customer Service really responsive and they usually have the coverage I want for that specific trip at a reasonable cost.
Helena V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
The quality of insurance is not what it SAYS are the benefits but what it DOES when you need the benefits. Previously, I'd rated this insurance as really good based on a fair price and answering my questions when I called. However, this time my luggage was lost by the airline on the way back home. Despite having a lost luggage policy, C&F indicated that they would only pay out after I had settled my claim with the airline and only if the airline didn't fully cover the cost of the lost items. Meanwhile, the airline wouldn't begin to settle my claim until the luggage had been missing for 21 days. When I inquired with C&F about coverage for delayed luggage--until my luggage was recovered or declared lost--I was informed that this was not applicable for luggage lost on the way home. They were unsympathetic to the fact that most of my winter clothes and shoes were in the lost luggage (as it was a two-week trip). According to the fine print, one had to request a claims form via USPS, which took over two weeks to arrive. When I called after not receiving it, I was told I could download it online via a website, but it turned out one needed a log-in code (which I didn't have) to access the document. In general, I felt the company was doing everything possible to discourage me from filing a claim.
As my luggage was ultimately found (shortly after being declared officially lost) and returned to me after 30 days, I never needed to file the claim with C&F. But it has left a bad taste in my mouth,and I don't intend to use C&F again, even if they are the less-expensive option.
Tamara H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate baggage delay that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The C&F Travel Insured International Worldwide Trip Protector Plus plan is a Comprehensive plan which covers a wide range of perils and hazards. Unfortunately, it was determined that your baggage was delayed on the return home. The travel insurance industry standard is to cover baggage delay only on outbound travel.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Feb 16,2017
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