Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I was happy with the price and coverage of the plan. We did not have to make a claim and I think its only when a claim is made is the only realistic time you can truly test how good the insurance is. However, when arranging the plan it was all straightforward and fast and so I was happy with the service I received.
Eamonn B. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
The plan covered all the major items I was looking for, including cancel for any reason. I was traveling with a group of 6, so we all wanted to be able to cancel if anything significant happened since we booked a cruise many months before we actually were set to sail. Fortunately, we did not need to file a claim, but it was nice to have the coverage (as I've had to file a claim for a trip in the past). It would be nice if there was a printable travel card that had the important phone numbers and policy number. I think I had something like this once before. I just had to print full pages to carry around. Outside of that (which is just a nice to have), the insurance was nice to have just in case...
Christopher B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
your website format does not permit any typed responses. i purchased coverage; fortunately did not use; assume, if needed, your company would have provided services paid for under the insurance plan i purchased.
will keep your ref/website for future uses
thx.
will keep your ref/website for future uses
thx.
Osira M. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Luckily, I didn’t need to use it but it sure felt good knowing I had it in case I did need it.
Hayden B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I purposely selected this policy from Travel Insured International because it claimed to cover Bankruptcy or Default of the trip provider. The trip provider, Vantage Travel, encouraged me to pay them in full in cash, one year in advance, in order to save 10%. Although I normally prefer to pay travel expenses via credit card, this provision in the insurance policy reassured me that it would protect my cash payment. Yet scarcely one month after making the payment, Vantage canceled my trip, offering me a full refund, which never arrived. I contacted Travel Insured International to see if I could file a claim, based on the default provision. They told me to file the claim, requesting all kinds of documentation, including the travel provider's irrelevant cancellation policy if I were to cancel the trip. The claim was denied. Even though, in my opinion, the travel company was in default of payment, the insurance company later told me that their fine print definition of default requires that the travel company should no longer be in business.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Michael S. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Had a medical condition that prevented us from taking the trip. All expenses reimbursed. Easy application for coverage, and prompt payment. Highly recommend this insurer.
Terry R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Did not need to use it so not sure how good it is.
Belkis C. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Seems good, luckily didn't have to use.
Stephen B. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Was happy to have been covered by this plan on our recent trip. The customer service was very impressive and helpful. To have the security without the large insurance coverage bill was a big plus. I had called a few other companies and was happy that I found C& F Travel. I am sharing the company information with my family and friends. I did not have to file a claim because the trip went very well.
Patricia P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I put in for clothing while I waited for my luggage to show up and then I had to go back to the airport to get my luggage when it finally showed up. They couldn’t deliver it for 3-4 more days at which time I would be on a boat. They didn’t reimburse me for those costs and they did not reimburse me for all the close costs either.
Janet S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful