Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I purchased this plan in November 2019 for the entire cost of my trip. On February 20 I filed a claim on line because no one would ever pick up the phone. I stayed on line for hours. During this time I was very persistent and continued to follow up with trying to get refunds from the carriers and all vendors, was able to receive refunds on my own. However, some companies would not refund any money. I continued to try and contact C&F thru emails and by telephone and one day actually got someone on the phone who claimed to to be a supervisor. Went over everything with her and she required additional documents of which I had previously sent multiple times. I waited months for any answer. I emailed and called this person and it always went to voice mail. I left lots of messages and never received even one response.
I finally reached out to NYS Dept of Finance who licensed this company. Within days of filing a claim with the state the were sending me my settlement.
It took filing a claim t with NYS to get a refund. Too bad that they do not send you a breakdown because they did not send the entire amount. Need to threaten to go back to state until they paid in full.
Will never use this company again.
I finally reached out to NYS Dept of Finance who licensed this company. Within days of filing a claim with the state the were sending me my settlement.
It took filing a claim t with NYS to get a refund. Too bad that they do not send you a breakdown because they did not send the entire amount. Need to threaten to go back to state until they paid in full.
Will never use this company again.
Barry T. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I had some changes in my plans which cost me money and are not covered by insurance. It would be nice if insurance covered such things. I have to admit that you have some peace of mind when you travel and you have some sort of insurance coverage. There are just too many chances of trip interruptions or cancellations today.
Joseph V. would
recommend this plan to a friend or relative.
-
Carol
We appreciate your comments. As you are aware, there is no travel insurance plan that will cover every situation. In your particular situation, we advised you that you would not receive reimbursement for a prepaid hotel room if you decide to take an earlier flight and return home early.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Nov 19,2019
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I did not have any problems on this trip. So I did not have any interaction with C+F travel insurance after the initial purchase.
Maryjane S. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
The only problem was that it took way too long for my claim to be processed and to receive payment.
Gary B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Nov 04,2019
C&F Travel Insured International
Worldwide Trip Protector
Didn’t need it, but knowing I had the coverage helped me sleep better at night and made the trip more enjoyable.
William F. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
Thankfully I didn't have to file a claim. I feel like the coverage provided was well worth the price.
Christopher W. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
We were at peace during our travels knowing we were covered for the things we needed to be covered.
Marthel V. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
The Trip Protection Plan provided great coverage, we didn't need to file a file though but I felt protected while traveling in the UK.
Maureen C. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Better to have travel insurance and not need it....well, you know the rest. Good coverage, good cost.
Linda M. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
We were extremely lucky in that we did not have to use the plan, however, it was a huge peace of mind knowing we had it if the need arose.
Nancy M. would
recommend this plan to a friend or relative.
Please see the response from C&F Travel Insured:
"We thank you for your feedback and apologize for the frustrations you’ve experienced during your experience with our company. Call volumes hare very high at this time, but our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."