Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
C&F Travel Insured International
Worldwide Trip Protector
I’m glad I didn’t have to use it but was comfortable knowing I had it
Kathryn M. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Travel Insured gets two stars simply based on the fact that they paid the claim as submitted. However, they lost three stars for multiple reasons. First, I'm very unimpressed with the ability to file a claim online as I kept getting a loop that wouldn't allow submission of the claim. Second, the lack of communication. The only emails I received were the original email sending me the paperwork to complete, three automated "we're sorry for the delay, thank you for your patience" emails and one automated "we've received your email" message. This email was for the second submission sent where I was sending additional information. I never received an acknowledgement for the original submission of the claim and had to call to confirm receipt. Third, I had to call numerous times to get updates. When I began to state that I felt the claim was taking too long, most of the agents I spoke to were polite and professional. One became defensive argumentative despite my statement that I didn't blame her personally and was commenting to put my complaint on record. In the end it took FOUR months and numerous calls to get my claim paid. Finally, when the adjuster called to let me know they were paying my claim, there was no apology for the extreme delay. This would have added a star to my review.
When I filed a claim with another insurer right after Hurricane Harvey hit, it only took two months. COVID has been going on for two years. They should be farther along than this in catching up to handling claims.
When I filed a claim with another insurer right after Hurricane Harvey hit, it only took two months. COVID has been going on for two years. They should be farther along than this in catching up to handling claims.
Jacqueline B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I called the insurance company to enquire about filing a claim for an "itinerary change". One airline changed the time of one of my flights resulting in a 90 minute later arrival. This change resulted in being unable to catch a connecting flight with another airline. Because the change was less than 2 hours the airline wouldn't help me and said it was a "non-refundable" ticket. I was forced me to purchase a second ticket with another airline so I could catch my second flight. When I bought the insurance I purchased the most expensive one "cancel for any reason" insurance that was supposed to cover "itinerary change". The insurance company told me this "itinerary change" wasn't covered unless it occurred after I had already left on the trip or unless it was a cruise. I did not see anything written about these details in their fine print. I would not recommend this insurance, as it did nothing for me except cost me money.
Ann-Marie L. would not
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I have used this plan before, and needed to file a claim on a previous trip. It was that experience that encouraged me to purchase the same plan for our trip this year. Thankfully, we didn't have to use it!
Elaine D. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
A must need for travel out of USA.
Myliem Thi V. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
The plan was pretty good for what we needed. We didn't actually need to use it so I can't speak to how any claim would have been handled.
Gregory R. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Peace of mind. Don't leave home without it.
Travel insurance makes this possible.
Thank you.
Always happy to go, always happy to be home and have no need for this coverage while away!!
Travel insurance makes this possible.
Thank you.
Always happy to go, always happy to be home and have no need for this coverage while away!!
Joanne J. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
The plan gave me such peace of mind for my travels. I did not need to use it but knew I had it, just in case!Thank you!
Jan H. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Good coverage for the price
Wayne H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
We did not use the insurance but it gave me great peace of mind while traveling to Canada for a mountain biking trip. The flight delay, lost baggage and health coverage were what I was concerned about while flying during the July 2022 travel surge.
Laura W. would
recommend this plan to a friend or relative.