Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I purposely selected this policy from Travel Insured International because it claimed to cover Bankruptcy or Default of the trip provider. The trip provider, Vantage Travel, encouraged me to pay them in full in cash, one year in advance, in order to save 10%. Although I normally prefer to pay travel expenses via credit card, this provision in the insurance policy reassured me that it would protect my cash payment. Yet scarcely one month after making the payment, Vantage canceled my trip, offering me a full refund, which never arrived. I contacted Travel Insured International to see if I could file a claim, based on the default provision. They told me to file the claim, requesting all kinds of documentation, including the travel provider's irrelevant cancellation policy if I were to cancel the trip. The claim was denied. Even though, in my opinion, the travel company was in default of payment, the insurance company later told me that their fine print definition of default requires that the travel company should no longer be in business.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Michael S. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
I always travel with insurance as you never know what can happen. Thankfully didn't need to use it and hoping that if I did it would be a smooth process.
Patrick L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Had a medical condition that prevented us from taking the trip. All expenses reimbursed. Easy application for coverage, and prompt payment. Highly recommend this insurer.
Terry R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Customer service was great. Thank You for making the trip worry free.
Jorge G. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Did not need to use it so not sure how good it is.
Belkis C. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
The US State Department issued a Level 4 travel advisory a few weeks before our trip so we were unable to travel as planned. It took a while to gather all of our receipts and documents and to figure out how to file the online claim for non-refundable costs. However, C&F Travel Insured called just a few weeks later to let us know the claim had been approved, and they direct deposited payment right after we provided bank account information. Very satisfied with the plan and overall experience.
James H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Seems good, luckily didn't have to use.
Stephen B. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I have health insurance for travel abroad but this was a hiking trip through the mountains of southern New Zealand. I wanted additional insurance coverage in the event of a accident. This policy provided that coverage at a reasonable cost for a 5 week trip. Fortunately I didn't need the policy but was glad to have it. It was particularly easy to set up and design the type of coverage I wanted.
Jay M. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
We had to cancel our trip due to unexpected work requirement for my husband. We promptly filed a claim and have been given the run around for over a month now. I have provided massive amounts of the requested documentation and they refuse to process our claim saying they need information that I have already provided. There is no way to speak to a claims representative handling your claim and all correspondences has to take place through email. My emails are not answered and then I get more automatically generated emails requesting information that has already been provided. This policy was a complete waste of money and I will never purchase travel insurance from them ever again.
Laura J. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Did not have any issues and did not have any claims.
DMITRIY B. would
recommend this plan to a friend or relative.