With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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"Thank you for reaching out to us on InsureMyTrip.com, we do appreciate you notifying us regarding the Claims Administrator and the Travel Assistance Company.
We review and process our clients’ claims with every consideration related to the details of the situation. Insurance is highly regulated and in order to confirm coverage, completed claim forms and documentation are an important part of the claim process. Occasionally, additional documentation is required by our claims administrator in order to validate coverage as it relates to the specific conditions as listed in the plan purchased.
Additionally, it is imperative for the Travel Assistance Company to obtain a completed medical report and fit to travel forms, prior to making safe travel arrangements.
Travelex makes every effort to review all concerns from our clients and we hope this provides clarification on the plan benefits and claims process.
If you have any questions, please feel free to email us at [email protected]"