For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited Thailand rated Travelex
4.38 out of 5
40
ratings and reviews
90%
recommended
Sort by
Showing
Cruise
Filed claim
Travelex Travel Select
Biggest scam ever. I’ve now informed others that travel insurance is very limiting. Explained that even with CDC concerns in regards to flight travel to Asian countries, I would’ve ONLY been covered had I traveled and become quarantined....false securities is all travel insurance is.
Patricia R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you providing feedback on your Travelex Travel Select plan. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We would like to offer you an extended date transfer for up to 24 months, to reuse your policy towards a future trip. Alternatively, we can consider a premium refund in the event you cancelled your trip with no penalties, and you received a full refund from your travel supplier(s).

    Please contact Travelex Insurance Services Inc. at [email protected] if you would like more information about either of these options.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    Apr 29,2020
Travelex Travel Select
My trip coincided with recent corona virus outbreak. I didn’t use my coverage but was reassured to have it.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Luckily, I didn't need to use the plan, but the cost and coverage were perfect for my needs.
Julie Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Was a total waste of money. Was in Asia for a month and the cost to visit a state of the art hospital in Thailand was under $25.00 including the prescription for a UTI, one of my friends had to go so I know. My travel plan cost me $116.00 for 30 days. Best to find out what medical is like in the countries your visiting before springing for travel insurance.
Barbara T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    IMT
    Photo
    Travelex has also replied:

    Thank you for taking the time to post about your concerns on Insure My Trip. The Travelex Basic policy that you purchased has multiple benefits in addition to the medical coverage, such as Trip Interruption, Trip Delay, Baggage, and more. Which you were also eligible for while you were on your trip. While we are happy to hear that everything was taken care of for your trip to the hospital and that your expenses were minimal, there are many times where insured’s experience a covered event that is above and beyond what they can reasonably afford while traveling. Thank you again and we hope you think of Travelex the next time you travel.

    Kind Regards,
    Amber
    Nov 08,2019
Travelex Travel Select
All seemed fine. It seemed like the best plan. I liked that a lot of the important insurance policies were primary not secondary. Never had to use it.
Christopher B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
First time I had a travel claim. I submitted the required information online. Had a check within a couple weeks.
Scott Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Didn't have to use which of course was nice. A tad expensive I thought.
Krista C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
The insurance plan met all my requirements, was reasonably price when compared to other plans.
It was easy to do online which was great and so much more less time consuming. If you had any
questions you could always call a representative of the company.

Would use this company again as I was extremely satisfied.
Curtis E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Fortunately we did not have to use the plan, so do not know how satisfied we would be if we had to use it?
Overall, I feel that the plan is on the expensive side, would like to see it 25% less than what I paid for. Will look harder for better value in my next trip.
Hassan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Travelex calculates their Comprehensive plan premiums based on trip cost and the age of the travelers at the time of purchase. Please note that Travelex also offers a Basic plan that is less expensive than the Select plan. Although the Basic plan has lower limits than the Select plan, it is still underwritten by the Berkshire Hathaway Specialty Insurance which has a A++ AM Best Rating.
    Nov 16,2018
The trip included a
tour
Travelex Travel Basic
thank goodness we didn't have to use it
Marc D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)