Travel Insurance Reviews for Travelex


With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rate Travelex plans
(4.53 out of 5)
based on 1774 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
Travelex Travel Max
Glad to have the insurance happier not to need the insurance.
Katrina B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
We had a great trip without incident, but we knew you had our back.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
Easy to arrange and good price.
James W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Max
It's nice to know that you are covered in case of any unforeseen medical issues when so far away from home and especially outside of the country.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
I can't really evaluate the plan as I did not use it.
Lorraine S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
When ever I travel I secure additional AD&D insurance which give me piece of mind that my family will have the resources they need should something happen.
Jay L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
In these uncertain times when it comes to traveling anywhere the price of this insurance is a small price to pay to give those you love assistance if the unthinkable happens.
Shane T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travelex Travel Basic
The price was fine. Do not know what kind of review I can write have no issues or claims.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Travelex Travel Select
I went on a vacation and had some unfortunate medical issues. The emergency provider, On-Call is horrible and they bury you in paperwork instead of trying to help you.

TravelEx Claim Administration is no better. I filed 2 separate claims and provided all the documentation and now 1 month later I have not received any payment or information. I called to follow up and I was told someone would call me but noone did.

They did string me along, making partial payments until I persisted..

Finally 4 months later and several faxes and mailings later, the claim was settled, not exactly an easy process but I did get 95% of the claim reimbursed..
Khalid A. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Travelex has issued the following reply:

    "Thank you for reaching out to us on InsureMyTrip.com, we do appreciate you notifying us regarding the Claims Administrator and the Travel Assistance Company.

    We review and process our clients’ claims with every consideration related to the details of the situation. Insurance is highly regulated and in order to confirm coverage, completed claim forms and documentation are an important part of the claim process. Occasionally, additional documentation is required by our claims administrator in order to validate coverage as it relates to the specific conditions as listed in the plan purchased.

    Additionally, it is imperative for the Travel Assistance Company to obtain a completed medical report and fit to travel forms, prior to making safe travel arrangements.

    Travelex makes every effort to review all concerns from our clients and we hope this provides clarification on the plan benefits and claims process.

    If you have any questions, please feel free to email us at TISReviews@travelexinsurance.com"
    Apr 07,2016
The trip included a
Travelex Travel Select
We had a rather complex claim as my sister became ill on Dominica with three separate medical visits and 3 days to get home. However after figuring out how to fill out the forms wiht all receipts of course insurance paid promptly and were easily available for questions on the phone. Very pleased.
Geraldine C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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