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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have taken a cruise rated Travelex
4.58 out of 5
1,304
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Select
Your plan is a rip-off!
Alden K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will email you directly with an extended date transfer, to reuse your policy towards a future trip.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    May 01,2020
The trip included a
cruise
Travelex Travel Basic
It was quick and easy to sign up, and very afordable. I could relax and know that we were covered!
Shannon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Hard to provide a review when the trip was smooth and I had no reason to file a claim.
PHILLIP W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I didn't actually NEED this policy because my cruise (Holland America Westerdam - 2/15-2/29) was cancelled because of China's coronavirus. Money wasted.
Kathleen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
I found dealing with travelex to be agravating.
Robert M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.

    It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.

    Thank you again, and we look forward to insuring your future travels."
    Apr 30,2020
The trip included a
cruise
tour
Travelex Travel Basic
I will use it for another trip
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
We priced out the coverage with DCL and this was less expensive and seemed to be better coverage
Julianne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Didn't need to use the plan but had peace of mind that I had one
Eugene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Didn't need to file a claim.
darrell b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Claim was paid before my cancelled cruise was over. Great service. Will use again.
William U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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