Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
cruise
tour
Travelex
Travel Basic
I like having peace of mind that I am covered if something happens and at these rates I can
Jean R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
We did not take this trip. It was cancelled.
John K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
Our trip from Singapore was cancelled Feb. 13, 2020 cruise on Princess Sapphire and sent them an email including your company and didn't get any reply from either.
I am very disappointed with no support.
Thank you
Rodolfo Topacio
I am very disappointed with no support.
Thank you
Rodolfo Topacio
Rodolfo T. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
It was unclear as to if the Insurance plan would cover a cancellation say up to 72 hours prior to departure with a full refund due back. Thank you, Jim Kraynik
James K. would
recommend this plan to a friend or relative.
-
Erin
Thank you for your feedback. According to the certificate, it shows that your Travelex Travel Basic plan would provide Trip Cancellation coverage due to a covered peril and that the insurance provider would need to be notified within 72 hours of a covered loss in order to file a claim.
Please contact 800-487-4722 where a licensed representative would be happy to assist you if you have additional questions.Apr 29,2020
The trip included a
cruise
tour
Travelex
Travel Basic
I didn't actually NEED this policy because my cruise (Holland America Westerdam - 2/15-2/29) was cancelled because of China's coronavirus. Money wasted.
Kathleen L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
I will use it for another trip
Ronald G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
This was the first time we have used insuremytrip to purchase travel insurance. We always buy travel insurance because one never knows what can happen either before or during a trip. I was especially impressed when the carrier, Travelex, sent us an email inquiring if we needed help because of an earthquake at one of our destinations. We did not need any assistance but it was good knowing that they had our backs.
Kenneth C. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
I visited Puerto Rico on my trip. I was very impressed to get an email regarding services given the recent earthquake!
Victori P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Didn't need the plan on our travels so don't know how well it would have worked. Price seemed reasonable for coverage promised. Would use again.
Frank D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
We did not have to file a claim (thank goodness), but this insurance had everything we needed... cancel for any reason and medical coverage in a foreign country. The price very reasonable - much less than the ins offered through the cruise line. The comparison option on the website is user friendly and the chat feature is great. I had all my questions answered before I selected coverage. I also liked that I have until the day before I made my final payment, to purchase the insurance (for cruises only) - gave me plenty of time to research coverage that fit our needs. Thank you!
April T. would
recommend this plan to a friend or relative.
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."