Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
In order to be eligible for reimbursement under any travel insurance policy, your reason for cancellation must be listed as a "covered reason" under Trip Cancellation. Covered Reasons are readily available for your review just by clicking on the dollar amount of Trip Cancellation within your quote and going to the Trip Cancellation section.
It is also important to remember that the list of covered reasons do vary from plan to plan and even from state to state. Usually the most basic plans have the fewest covered reasons to cancel such as the Travelex Travel Basic. However, if you had purchased the Travelex Travel Select plan, then you would have had coverage under Trip Cancellation for the following reasons that were not covered under the Basic plan:
"9. your destination made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster;
10.mandatory evacuation ordered by local authorities at your destination due to hurricane or other natural disaster."
Please consider reviewing a plan for your next trip. Customer Care is available at (800) 487-4722 weekdays from 7:00 AM to midnight ET and from 9:00 AM to 9:00 PM ET to assist you with a quote.