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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have tour rated the Travelex Travel Basic plan
4.56 out of 5
711
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
The plan appears to provide the coverage I desired but until you file a claim, which I did not, you really can’t judge.
john a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
As with all insurances, one hopes it never needs to be used but it certainly provided the peace of mind for which it was intended. I would definitely get it again for any future trips.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
It gave a comfort level that I can go on vacation and not be worried about what will happen if I get sick or hurt
Mary J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
This is the second time I have used the Travelex Basic Travel plan to insure my trip. Neither time did I need to use it, but it gave me piece of mind. It was considerably less expensive than the plan being offered with the tour I purchased. I will probably use it again for my next trip.
Traci H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
We are getting older so we bought travel insurance for all of our trips. We found Insuremytrip through a search on the web it turned out very good. Insuremytrip offers good value for a reasonable cost through many good insurance companies.
From now on we will buy insurance for all of our trips through Insuremytrip.
LUU N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review for the Travelex Travel Basic plan. InsureMyTrip also appreciates your compliments on our website. Both Travelex and InsureMyTrip look forward to working with you on your next trip.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 31,2019
The trip included a
tour
Travelex Travel Basic
I was able to travel with piece of mind, knowing that if a problem arose, I had insurance coverage.
Diane D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Had peace of mind knowing we were covered. We had two people fall and one to pass out on this trip so you never know when something might happen. Thanks!
DONALD S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Great company. Paid my claim with timely follow-up, excellent communication, and generally great customer service. Will continue to use this company in future travels.
Joy C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The insuremytrip website was very useful in finding the best plan to suit my needs. I selected the benefits that were important to me to filter the available plans and then picked the one with the lowest price that had decent reviews. We had to cancel our trip due to my wife's illness. The claims process was clear and straight-forward. The Confirmation of Coverage included a link to file a claim. I filled out the web page, which generated an email to me with the claims form attached, as well as clear instructions and a 6-item checklist of items they needed. I had the choice of emailing the documents, uploading them, or mailing them. I chose email. When I emailed the final document on the list (which needed to filled out and signed by a doctor, so it took a week or so), I asked them to keep me apprised of the status of my claim. I didn't hear anything other than an automated response saying they had received my email, so after 5 days I called. It didn't take too long to get through to a live person. They told me it can take up to 15 days to process the claim. Three days later (8 days after I emailed the last document), I received an email saying the claim was approved and payment would be by EFT to my bank. Within a few days, I received notice from my bank that the deposit had been made. I'm quite happy with the whole experience.
Richard D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Thankfully we didn't need to use our insurance during our two weeks in Spain. But we were glad we had it "just in case". We were able to enjoy our trip and not worry about it!
Deborah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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