Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
cruise
Travelex
Travel Basic
You are betting against yourself buying insurance—I am an old woman and buy insurance as a precaution. I have never used any insurance plan and think my history ought to be taken into account in the premium paid. Trip insurance at my age is very expensive. When I was younger & traveling more, I bought an annual policy.
Sharon B. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
We did not take this trip. It was cancelled.
John K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Basic
Basically, the plan coverage was far less than I had expected. In the end we cancelled our trip at the earliets penalty deadline because of mounting EU/Italy/Covid uncertainties. We cancelled in time to avoid most penalties. We could not cancel several train tickets and resceduling was a nonstarter. Our claim was thus relatively minor (less than 5% of trip cost) and less than half of the premium paid. It seemed like a fair claim.
Lesson: Read the fine print which, it turns out, eliminated all the threats that I thought were most likely and needed to be insured.
Lesson: Read the fine print which, it turns out, eliminated all the threats that I thought were most likely and needed to be insured.
Steven R. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Kaylie
Thank you for your feedback.
Travelex has provided the following response:
"Thank you for taking the time to post about your experience.
We empathize with your situation. It is important to remember that insurance is highly regulated and all claims are determined based on the documentation submitted and the policy details for the policy purchased. Travelex Insurance and Berkshire Hathaway Specialty Insurance Company, the claim administrator, are required to follow the policy. The policy purchased is a Named Peril Policy, which means that any eligible reason for cancellation is listed in the policy. The policy itself does list which Named Perils would be covered (which you can view by clicking “view certificate” on the Insure My Trip website). Unfortunately, uncertainties and fears related to travel are not covered reasons under the policy (and would not be covered events for most policies).
Please contact us if you have further questions or concerns at [email protected]."Oct 05,2021
Travelex
Travel Basic
complete waste of $$
Did not take the trip, tried to cancel as soon as I cancelled the trip...but was told this isn't possible
Did not take the trip, tried to cancel as soon as I cancelled the trip...but was told this isn't possible
Stephanie R. would not
recommend this plan to a friend or relative.
-
Erin
We appreciate your feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."May 01,2020
Travelex
Travel Basic
Great thing to have when traveling. It gave me peace of mind knowing I have coverage.
Mirasol B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
Website was easy to use. Had a few questions so called Customer Service, all my questions were answered & the Rep was very friendly & knowledgeable. Thought price was reasonable. Did not need to file any claims. Would definitely use again.
Laurie K. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Having the insurance puts your mind at ease. Thank goodness, we didn't have to use it!
Josephine Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
My claim was approved and paid promptly. Documentation was easy to provide. The insurance did exactly what it was supposed to. I would buy it again.
Perry B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Almost had to use plan, sick as dog on way home, almost kicked off flight in Paris. not worried had good plan. probably should have accepted kick off, might have still been there with you paying.
Richard W. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Good price for good coverage from a known insurer. Didn't need to use it, so I don't have any feedback about the claims process.
Jeff C. would
recommend this plan to a friend or relative.
Thank you for taking the time to post on InsureMyTrip.com.
"Travel Insurance offers you some peace of mind before and during travel for many reasons. Travel insurance is highly regulated by each state Department of Insurance and the price is based on several factors: your trip cost, age, trip length, and if you want to include trip cancellation benefits.
Trip cancellation helps to protect your investment while other benefits, such as trip interruption, emergency medical and evacuation expenses, trip delay, and baggage benefits help protect you should the need arise while traveling.
While we are happy to hear that you had a safe trip and did not need to engage the insurance coverages, we also know that if an unforeseen situation had occurred; you did have valuable coverage to help protect you and your trip investment.
Travelex makes every effort to review all concerns and we hope you will consider the purchase of Travelex’s travel insurance for your next trip."