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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have taken a cruise and visited Italy rated the Travelex Travel Basic plan
4.39 out of 5
15
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
You are betting against yourself buying insurance—I am an old woman and buy insurance as a precaution. I have never used any insurance plan and think my history ought to be taken into account in the premium paid. Trip insurance at my age is very expensive. When I was younger & traveling more, I bought an annual policy.
Sharon B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer. We thank you for your feedback. Please see the response provided by Travelex below:

    Thank you for taking the time to post on InsureMyTrip.com.

    "Travel Insurance offers you some peace of mind before and during travel for many reasons. Travel insurance is highly regulated by each state Department of Insurance and the price is based on several factors: your trip cost, age, trip length, and if you want to include trip cancellation benefits.

    Trip cancellation helps to protect your investment while other benefits, such as trip interruption, emergency medical and evacuation expenses, trip delay, and baggage benefits help protect you should the need arise while traveling.

    While we are happy to hear that you had a safe trip and did not need to engage the insurance coverages, we also know that if an unforeseen situation had occurred; you did have valuable coverage to help protect you and your trip investment.

    Travelex makes every effort to review all concerns and we hope you will consider the purchase of Travelex’s travel insurance for your next trip."
    Nov 12,2021
The trip included a
cruise
tour
Travelex Travel Basic
We did not take this trip. It was cancelled.
John K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Website was easy to use. Had a few questions so called Customer Service, all my questions were answered & the Rep was very friendly & knowledgeable. Thought price was reasonable. Did not need to file any claims. Would definitely use again.
Laurie K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
A claim was submitted because there was a trip interruption during the cruise in that a port of call was not fulfilled due to weather, a valid condition. Travelex did not honor the claim basically saying that the cruise itself was not interrupted. However, we would not have incurred this additional expense for this port if it were not originally listed in the itinerary. I thought I had appropriate protection coverage only to find out this was not the case. BUYER BEWARE!! I DO NOT RECOMMEND THIS COMPANY UNDER ANY CIRCUMSTANCES!!
Emil M. would not recommend this plan to a friend or relative.
4 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    With the Travelex Travel Basic policy, weather-related claims would only be covered if the following had occurred:

    Trip Cancellation / Trip Interruption:
    3. Common Carrier delays resulting from inclement weather, or mechanical breakdown or organized labor strikes that affect public transportation.
    4. arrangements cancelled by an airline, cruise line, motor coach company or tour operator, resulting from inclement weather, mechanical breakdown or organized labor strikes that affect public transportation.

    Missed Cruise Connection Benefit:
    We will reimburse you for Covered Expenses, up to the amount shown in the schedule, should you miss your cruise departure as a result of the cancellation or delay of 3 or more hours of all regularly scheduled airline flights due to inclement weather.

    Although this particular policy would not cover the situation you have experienced, we do have other plans that could, depending on your trip details. When planning your next trip, please feel free to contact us by phone at 1-800-487-4722 to receive a policy recommendation based on your concerns. Our licensed representatives are available 7 days a week and would be more than happy to assist you in finding the right plan for your trip.
    Mar 30,2018
The trip included a
cruise
Travelex Travel Basic
We have used insure my trip several times and thankfully have never had to file a claim. We will be using this site to choose travel insurance again for a trip scheduled in July of this year.
The peace of mind is well worth the investment.
Wilmer K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We have always looked for travel ex when using overseas and or travel insurance. Their competitive rates and being able to buy it directly helps us in choosing Travelex. Although we have never filed a claim in all the trips travelex has insured, I am sure we will not have any problems If we ever have to do so
Alfred B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We always use InsureMyTrip. Haven't had any complaints.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Two days before my scheduled departure for Italy I injured my knee and was unable to travel. I filed a claim and three weeks later there was a check in my mail box for the entire amount.
Betty P. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I always look to Travelex first and buy it as it is primary. However, a lot of the time, it is the more expensive so I end up with a cheaper secondary policy if it has the same coverage. Never had to put a claim in but from friends that have, I've heard it was settled quickly and satisfactorily.
Owen W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
submitted a claim which was paid promptly with no hassle or constant phone calls
Allen W. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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