For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have taken a cruise rated the Travelex Travel Basic plan
4.60 out of 5
605
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
I travel several times per year and many times outside of the country. I have never purchased travel insurance before. I am pretty much a fly by the seat of my pants kind of girl. I received an email from my cruise company that in order to go to New Caledonia, I would have to have coverage. This was just a couple of weeks before my cruise. I jumped on the internet in order to purchase insurance and was able to purchase with ease and it seemed to be a reasonable price. Oddly, New Caledonia never asked to see proof of the coverage while I was visiting so I really didn't need the coverage but at least it was easy to obtain.
Vikki B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I purchased this policy, with the inclement weather of the NE area being a concern, when it would be time to fly out for our trip. Turns out I was blindsided when my spouse became ill and had to be hospitalized right before our trip. We had to cancel our trip. I made a claim, filled out the claim forms and submitted the required paperwork. After I sent the claim package in, I was sent a check for our total losses in less than three weeks. We will use this travel insurance company again, with the hopes of not having to use it, but the security of having it if we need it.
Robert E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
My husband and I have been traveling since 2004 and wouldn't leave on a cruise without cruise insurance. I have used insure my trip for many years and feel it has many plans to choose from and all reasonable.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
The day before I was to fly out to Fort Lauderdale to board a cruise ship, we had a big snow storm. I called to find out what I had to do if my flight was grounded and could not make it to my cruise ship on time. The service representative was very helpful and kind. It gave me a great deal of peace of mind to know they were there and ready to help. As it turns out, I did get out on time and had a wonderful cruise.
Kathryn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We were covered for a cruise with a 2 hour flight from our hometown to/from the cruiseport. We were to fly in the morning of the cruise. The day before we were to leave, our flight was cancelled for the next morning due to predicted uber cold weather. The airline put us on a flight that evening, so we were forced to stay in a hotel near the cruiseport. The insurance covered the cost of the hotel. The thing I'd like to point out is that I'd purchased the insurance for the original date. The insurance company was able to think outside the box and cover our hotel, even though the date wasn't within the original time frame of the trip. Kudos to them! The claim took about a week to process once the company had my documentation. Refund is by check.
Paul B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Hope I never have to file a claim
Carl P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Great peace of mind. Did not need to make a claim.
Fred T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
This is the first time I have had to use my insurance, so I was a little worried if I had the right documents and if the claim would be accepted. My flight was cancelled and rescheduled. I submitted a hotel receipt for the night and it was approved in less than 2 weeks. I am very pleased with the process. Travelex/Berkshire Hathaway had a form to fill out, along with my receipts, and all could be submitted by email. I contacted customer service to begin the claim and spoke with a knowledgeable rep.
Vicki W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Insured every trip we have taken out of country, and a couple in the U.S. travels. Never had to use it, but great peace of mind. Guess I'll have a better review if we ever need to use it. But stuff happens, fortunately not to use. I'll keep using various plans through Insure My Trip company.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
It was very easy to select travel insurance coverage for our trip. Reasonable pricing for necessary coverage.
Dinubhai R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)