Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
cruise
tour
Travelex
Travel Basic
We need a cost effective plan that would help out with major expenses, i.e., transportation back to the states. This plan has worked well for us. Provides a feeling of confidence at significantly lower cost than plans provided by the Cruise company or travel agent. Though we have had no claims so cannot provide a review on payments.
Danny H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
We lost our home in the California wildfires and the many loops they put us through to try and create paperwork we did not still have as it was burnt in the fire was so very distressing to us. There was little to none empathy from the company. They made us feel that we were not being truthful with them. Will never use Travelex again and will be passing the poor service that we received to all our friends and family.
Lynda A. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Had to get medical treatment on the ship for coughing,congestion, etc. - filed a claim and was processed within 3 weeks. They pay as primary so no hassle with having to file with our insurance first, etc. Will definitely use Travelex again - highly recommend!
Sonja E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
We didn't need the coverage, but were glad to know that it was there. We've had trips that we did need the insurance, and were glad to have it, so we always get it when we book a trip.
Mark H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
have been happy with travelex and in all my years traveling only had to file one claim for clothing I bought when my luggage was lost. Claim was handled promptly
Theodosia Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Didn't need it, thank goodness, but happy to have it. I like Travelex best as it is primary. However, the premium is usually enough higher than secondary policies that I go with them and keep my fingers crossed. When I have had a claim with a secondary policy, it has been handled well, only have to deal with the inconvenience of chasing other policy payments first.
Owen W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
When I purchased the trip protection plan, I spoke with Carol at Insuremytrip. I explained my needs and Carol was very knowledgeable with the many options. Thanks to Carol, I chose the appropriate plan.
Lana L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
IT WAS EASY TO GET. GLAD WE DIDN'T NEED TO USE IT!
Sandra E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
We chose this plan because we have elderly parents and were concerned that we may be called back home should they become ill. Fortunately we did not need to make a claim, but we enjoyed our trip more knowing that if something came up we were covered, and would have help making arrangements to come home.
Peggy P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Having been using insure my trip for many years. I haven't had to file a claim as of yet....
Thomas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"We want to thank you for taking the time to voice your concerns and we are sorry to hear about your home being burned in the California wildfires.
Please keep in mind that insurance is highly regulated. In order to validate coverage, completed claim forms and documentation are an important part of the claim process as it relates to the specific conditions, as listed in the plan purchased. Once all documentation was received, the Claim Representative promptly assessed the claim and payment was released on November 20, 2017 (within 6 days). We have confirmed that both checks were cashed in December 2017.
If this information is not accurate, and you did not receive and cash the checks please contact the Claim Administrator at 1-866-968-2061, Monday-Friday, 7:30am-7pm CST."