We had a wonderful Caribbean vacation on the Jazz Cruise. It was only marred by the theft of my purse when I had left it unattended for a short time. My camera and several other personal items were stolen--thank goodness I left my cash and credit cards in the room safe! A Travelex representative gave me instructions on how to report the loss, and the value of everything (except prescription sunglasses) was promptly processed and refunded to me. Thank you Travelex!