Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.58 out of 5
1,066
ratings and reviews
97%
recommended
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Cruise
Filed claim
TravelSafe Classic
There was no need to use services. Did not use plan.
Patricia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
I did not have to file a claim so I really can't judge. The real test is how they respond to a claim but it's better to be safe than sorry.
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I bought the plan primarily for health cost coverage in Europe, and car rental losses. Upon receipt of the plan I discovered that Mercedes cars were excluded from coverage because they are considered luxury cars. In Europe, Avis/Budget rents a B160 Mercedes that is comparable to a fully loaded Toyota Corolla or a Honda Civic. I rented the car "class" because I drive only automatic transmissions. So I cancelled the car insurance coverage portion and promptly received a refund. For coverage I used my United Airlines credit car primary coverage, and I requested a letter describing the coverage from the credit card company to show Avis/Budget. No damage so no claims.
It all worked out well.
Barnet C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
My husband Bob passed away on January 2nd and I cancelled the whole trip on my own. I didn't contact you because of the reply on the first trip I had to cancel in January, that you couldn't help me. Thank you for you product again we didn't travel because of his passing way to soon.
Robert V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I was going to do a claim for medical and decided after spending an hour trying to get the forms sent to me and them trying to find my coverage that it wasn't even worth it, especially will all the paperwork I needed to complete and to provide proof of payment of the plan when in deed they knew I purchased the plan OR it wouldn't' even be in the system. I don't have time to do the stuff asked when its nonsense!
Natalie Rose H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. The supporting documentation required for travel insurance claims is standard. It sounds as if the claims department was asking for proof of payment for the trip.

    InsureMyTrip offers Customer Advocates in the event a customer experiences an issue with their claim. If you decide to file a claim, please call us at 800-487-4722 and request the assistance of a Customer Advocate. We would be happy to help you.
    Jun 07,2016
    • NatalieH
      Photo
      obviously the trip was paid for if I bought insurance and went, with proof of my receipt from the cruise ship doctor. Having to collect credit card statements of my trip bought would take time. Regardless of the trip being paid, If I bought insurance and my receipt is from a cruise ship that should be proof.
      Jun 08,2016
      • Zac
        Photo
        The documentation that you are being asked to provide may seem redundant, but it is a universal requirement for travel insurance claims. On average, the claims process takes between 3-5 weeks. We would be happy to advocate for you if a claim is filed. Our Customer Advocates can be reached at 800-487-4722 and customercare@insuremttrip.com.
        Jun 09,2016
The trip included a
tour
TravelSafe Classic
Did not have to use thankfully.
Adriana M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
.
Starry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I did not file a claim so I have no comments on how a claim is handled, which is always an important element.
Rick O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
The plan offered the coverages needed at a reasonable price. I did need to file a claim. The claim was paid fairly but the claim process was fairly slow. It took about a month to get the claim processed.
Kevin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic-Plus
Unfortunately had to cancel our pricey trip to Deer Valley ski resort in Utah due to my wife's slipped disk in her neck requiring surgery. Our booking was paid in full with a 45 day cancellation requirement or lose entire cost. The TravelSafe policy reimbursed us 100% after submitting a reasonable amount of paperwork, and we received the checks in a few weeks time. I haven't always purchased insurance for every trip, but I will now.
Kevin N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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