Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
Learn more about TravelSafe Insurance.
The trip included a
cruise
TravelSafe
Basic
Did not need to file a claim but felt good knowing we were covered
cheryl p. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Don't leave home without it!
Thomas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Basic
I'm grateful that I didn't need to file a claim. My husband has several health issues and having this insurance gives us peace of mind when we travel.
Susan S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Did not need the insurance. But the agent that helped us when we originally took the insurance was very helpful, informative and patient.
Robert P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Basic
Did not need to use the insurance, but I have previously. Good piece of mind for a reasonable cost.
Douglas E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
The system requires me to rate my satisfaction with the plan. The plan said it provided the coverage we wanted and like all insurance we bought it in case we had a problem. However, because we did not make a claim under the plan I don’t know how well it would have handled a claim.
Richard L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Fortunately we did not need to use the insurance on our trip. Due to the reasonable price and good coverage, we will definitely purchase insurance from you for our next big vacation.
Richard A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Every encounter with the staff was great and they were very accomodating. I only encountered a little bit of difficulty when I had to add a few days to the end of my trip for coverage. It just seemed it was difficult for the phone representative to find the right carrier of my insurance. But once he did everything was fine. I would definitely recommend this company.
Shannon K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
The proof of a plan is what happened when you need it, not just when you purchase it and don't have a claim. I feel this plan is too costly. It appeared to cover our major concerns for travel but again the proof is in what happens when you need it. I accidentally called the Claim phone number last year when I had a question and the representative had an attitude of being irritated to be bothered -- instead of wanting to help me, she wanted to make it difficult -- it was like I feared it would be and when she realised I had just called the wrong number with a general question, she still maintained her "you're getting little to no help from me" attitude. I hope she was the exception but how would anyone know?
Nancy M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Basic
Great protection at a reasonable price "just in case" something happens. Staff was very helpful as well.
Marc R. would
recommend this plan to a friend or relative.
Since the company is diligently working to improve your claim experience, TravelSafe has reviewed your phone call with their Trip Mate team. Here is their response.
----------------------------
Dear Nancy,
Thank you for reaching out and providing TravelSafe with feedback regarding your claim. We apologize for the delay you’ve experienced. In order for a claim to be processed, we must receive all necessary documentation. In this case, we were missing the necessary claims forms from you. However our Claims Administrator, Trip Mate, should have notified you of this issue much sooner. For that, we apologize and would like to resolve your claim as soon as possible.
Once we receive the necessary claims forms from you, we will work to expedite processing. “Again, we are sincerely sorry for the inconvenience and will work hard to earn your business in the future.
Sincerely,
Amanda with Team TravelSafe