Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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The trip included a
tour
TravelSafe
Classic
glad I didn't need to use it, but I was happy knowing it was available.
Dana W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
I had a fairly simple claim for medical services rendered by the Medical Center on the cruise ship. The claim process required downloading several documents which I thought the insurance company should have had, e.g. proof of payment of the premium. After downloading all the requested documents, I was informed the processing time would be 20-25 days. The actual time from submission of claim to receipt of payment was 45 days. I would give this company a grade of B to B+.
Sara D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TravelSafe
Classic
Didn't need it, thank goodness. However as we nearly missed our connecting flight (different carriers) home- we reread all our paperwork and no where did it say what happens if we miss (by other carrier delays) last flight of the night on the way home. It was concerning (still not sure the answer- it says about on the way to our tour, but not home), but we had the app ready and would have called if we needed you.
Dana E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Luckily I didn't have to claim the insurance but I would recommend strongly for anyone who is unsure situations. Customer staff was very knowledgeable and friendly recommending just the right plan.
Anthony K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Basic
Did not use....having gave me peace of mind...
June H. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic Plus
Didn't have to use it, always a good thing, but felt safer having it.
Timothy D. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
thankful I had travel insurance and did not need it.
Summer B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Great affordable coverage. I've been a fan for 10 years.
Sheryll A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TravelSafe
Classic
The above questions are really irrelevant because I didn't need to use the insurance while on vacation (which is a good thing!). I don't know how smoothly it would have worked or whether I would have gotten the reimbursement promised. But the price seemed reasonable and the representative said on the phone that it was a good company.
Rhonda G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
A plan is only as good as how it responds to claims filed. My claim was received on 3/6, yet no action was taken to process it until I had made 2 phone calls (3/27 & 3/31). Then it took more phone calls and another 3 weeks until I received claim payment. Whenever I called, I waited at least 10 minutes to speak with a representative from Tripmate, the claims administrator. Their message was always the same "due to higher than expected call volume...". The call volume wouldn't be higher than expected if claims had been processed in a timely fashion.
Now, before I purchase travel insurance, I ask who the claims administrator is & have eliminated any companies that use Tripmate.
Now, before I purchase travel insurance, I ask who the claims administrator is & have eliminated any companies that use Tripmate.
Barbara C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful