Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
Learn more about TravelSafe Insurance.
TravelSafe
Classic
Too expensive for something never used.
Elenita B. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
TravelSafe
Classic
While the pan itself served my needs, I had to file a claim, as one of my travel companions had a family medical emergency, and had to cancel his portion of the trip. The trip was cancelled on Feb 16, 2019, and it took more than two months for the claim to be processed, and benefit check to finally arrive on April 25, 2019. Way too long! Their customer service recording states they try to process claims within thirty days of the forms and documents being received. I initially filed the claim online, filled out all the requested information, and submitted it to their claims dept. Two weeks went by without a word, then I get an e mail telling me that more documentation is required. Wish I could have received that memo a day or two after submitting the initial form, rather than wasting two weeks! the entire process just seemed to take much longer than it should have. I will probably not purchase any more plans from Travel Safe.
Thomas C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Here is TravelSafe's reply:
Thank you for taking a moment to review your experience with TravelSafe Insurance. We agree that the claims process was not executed in a fast and efficient manner, but are happy to hear the plan was able to meet your needs overall. In part because of experiences like yours we recently changed our claims administrator. Our average process time is now 12 days. In the future, we hope you will reconsider purchasing TravelSafe based on our plan’s effectiveness and our new claims process. We are continuously looking for ways to improve our levels of service.May 03,2019
The trip included a
cruise
tour
TravelSafe
Classic
Bought insurance for piece of mind and glad I didn't have to use it.
Janet G. would
recommend this plan to a friend or relative.
TravelSafe
Classic
I didn’t need to use any of it, but I felt so secure that in the event of need you would be there. Since I Was covered, and felt safe I didn’t get sick or had an accident. I definitely will use your services again.
Yadira V. would
recommend this plan to a friend or relative.
TravelSafe
Classic
We have friends that used this site and due to an accident needed to be airlifted back home. Gives us peace of mind
Beverly W. would
recommend this plan to a friend or relative.
-
Carol
Thank you for that information.
All Comprehensive Plans include Emergency Medical Evacuation and Repatriation coverage. Your TravelSafe Classic provided limits of 1,000,000 USD per person and also included "Hospital of Choice":
"Subject to the terms and conditions of this item #2, You may choose a Medical Evacuation to a Hospital in a city within the USA other than Your home city, but the maximum amount payable is limited to the cost of a Medical Evacuation to Your home city."
Please feel free to call Customer Care at 800-487-4722 if you have any questions.May 23,2018
TravelSafe
Classic
This is the 2nd time I have insured my trip and pleased once again. Customer service is great, they are knowledgeable and answered all questions I had. Very easy process. Will be insuring my next trip in September.
Tahne W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
Just the right coverage at the right price!
Steven B. would
recommend this plan to a friend or relative.
TravelSafe
Classic
I'm sorry but I believe Cost vs Risk is NOT Realistic. The Price for a round trip consisting of two domestic flights of less then 4 hours is extremely high. Airplanes are not dropping like flies to warrant such a high premium. I firmly believe your underwriter's department needs to review and analyze the data and offer package that address realistically the risk. Are your underwriters considering Distance, Actual Flight Time and Destinations in setting the Premium? Your current price for the above-mentioned is not one I could possibly recommend. Consider and Annual Policy for what I consider a local flight with little or no risk and you'll have a customer for future travel and one that will recommend a Travel Insure Plan that's effective, efficient and economically sound.
MARGARITA H. would
recommend this plan to a friend or relative.
-
Carol
Thank you very much for your comments which pose a reasonable question.
Comprehensive plan premiums are based on trip cost, age of traveler, length of trip and sometimes destination. In your particular case, you were further limited because you reside in Puerto Rico so that only two companies were available to you.
In the future, we suggest that you call us for assistance before purchasing a plan. Your TravelSafe Classic premium was 20.3% of your trip cost, but there were less expensive plans available including a TravelSafe Basic plan.
InsuredMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.Apr 10,2018
TravelSafe
Classic
Not sure how useful a review is without needing to file a claim. It seemed that all was in place and i am grateful I didnt have to use it! It was more reasonably priced than the plan offered by the travel agent for our ski trip. I previously have always purchased from travel agents (i used to be one) or from vendor directly. Happy to have more options and enjoyed the comparison feature on insuremytrip.com.
Amy H. would
recommend this plan to a friend or relative.
TravelSafe
Classic
The cost of this plan is affordable for everybody and give good covered.
Hector G. would
recommend this plan to a friend or relative.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.