Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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The trip included a
cruise
TravelSafe
Classic
Fortunately I did not have to use this and I don't usually get trip insurance but this was a 15 night Hawaiian cruise and anything could go wrong with so many moving parts. Thankfully we were healthy and everything went 'almost' exactly as planned.
Michelle S. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 09,2017
The trip included a
cruise
TravelSafe
Classic
We did not need to make a claim on the plan for which we are happy.
Douglas B. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
This was purchased for a cruise and for piece of mind for a minimal price and lots of coverage options, this is the only way to go. I have purchased insurance twice (never had to use it, thankfully). Each time I had a knowledgeable agent to help me narrow my choices down, besides doing my own research via website. Highly recommend!!
Susan K. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
It was good to know that we had coverage as we heard others that were sick did not see the doctor because they wanted $300 up front payment and although we didn't have to use our plan we were secure that it was there if we did need it!
Elizabeth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
Did not need to use plan.
gary o. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
All went well with no need to submit a claim. Knowing we were covered just in case was a comfort. Great service. Thank you.
Lawrence G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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