Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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The trip included a
cruise
TravelSafe
Basic
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
TravelSafe
Classic
It is such a comfort knowing that if something were to happen, my travel money would be protected. My traveling companion recently had an episode with her heart and I was afraid that we might have t cancel our recent trip just a few days for our departure. Luckily her Drs. gave her a clean bill of health and the okay to travel but TravelSafe provided the sense of security that we both needed in case things were to have a different outcome.
Ruth W. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would
recommend this plan to a friend or relative.
TravelSafe
Classic Plus
I purchased the Cancel For Any Reason plan. I did have to cancel and promptly filed the claim. I spent many hours providing every single detail and produced a summary document that covered everything. After over 2.5 months of waiting, Trip Mate finally completed the review and have informed me that I will get nothing.... They had managed to find some fine-print in their contract. Nothing at all??? Last time that I use them.
Brian P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kyle
Thank you for providing feedback on this policy.
We are sorry to hear that you are dissatisfied with your claims experience. Previously, one of our Claims Advocates had tried to assist you with your claim. Our advocates will reach out to the insurance companies on your behalf to try and assist with the claims process. Please feel free to contact us at 1-800-487-4722 if you would like assistance with your claim.Oct 06,2017
The trip included a
tour
TravelSafe
Classic
We had a late trip cancellation due to my wife breaking her left leg. Travel Safe reimbursed us for the trip cancellation costs.
Warren R. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Acceptable service to have peace of mind while traveling
Jose M. would
recommend this plan to a friend or relative.
TravelSafe
Basic
The great thing is I never needed to file a claim! Always good.
Have used this site for many trips especially for our overseas trips.
With all our trips, we have it but haven't needed to file any claims.
Have used this site for many trips especially for our overseas trips.
With all our trips, we have it but haven't needed to file any claims.
IRENE K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TravelSafe
Classic
Very courteous and personal service. Thank you!
Lynn M. would
recommend this plan to a friend or relative.
TravelSafe
Classic Plus
The TravelSafe Classic Plus plan is perfect if you want to be able to cancel a trip for any reason. It also insures trip interruption, baggage loss, baggage delay, medical evacuation, etc. At our ages (65 & 72), my wife and I definitely want a plan where we can cancel a trip in case of a sudden illness or family emergency. I first heard about this plan from "Consumer Reports", and will consistently purchase this plan any time I want to go on a "big" trip.
Ruth O. would
recommend this plan to a friend or relative.
TravelSafe
Classic Plus
Didn't file a claim on this trip, but did about a year ago on another. I was reimbursed 100% within a few weeks and paperwork requirements to file the claim were not too bad. I won't book a trip without this coverage.
KEVIN N. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.
Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.