Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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The trip included a
cruise
tour
TravelSafe
Classic
How can you really rate these plans if you do not have to file a claim? Fortunately we did not have to file a claim. If we did file a claim with the insurance carrier we could then offer a better informed review.
Robert R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic Plus
Did not have to actually use the plan...cannot really offer accurate review...
Ty E. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
I have had several plans with TravelSafe over the years. Always a good product. But what I most like, I tend to make mistakes when filling out the plan and I have called and the corrections are made quickly and width no fuss. Thank you for that.
Richard M. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
It took five(5) months to get the money back and it was only $1098.00 and I filled out all the paper work perfectly and did not have any additional information to send in or reports requested by the company. Not good business.
Theodore D. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
The coverage met my needs for the trip and gave me peace of mind for a reasonable price.
RANDALL R. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
Customer Service agents are all polite and knowledgeable. And patient!!
Beverly W. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
Better to have it and not need it. Necessary when traveling in case of medical emergency. We were in 4 ports this last cruise and there was an ambulance in each port to pick up a passenger.
Edward W. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
Well Satisfied
Alfred D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
I I felt I had chosen the best insurance and had all my questions answered about my coverage as I added things that needed to be insured. I asked many questions and always received quick, helpful responses. We have been on many cruises and learned through the course of the trip of people falling, having a heart attack and being evacuated and on this lasted trip, an injury needing blood donors so having this insurance hopefully would have made an emergency medical problem less costly as well as covering g any one of the things go wrong.
Barbara S. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
I purchased the TravelSafe Classic plan through InsureMyTrip for a planned trip to Antarctica with my sister. Unfortunately we had to cancel the trip a month before our travel when our mother got sick and was moved into hospice care. We completed all the forms and compiled all the documentation, which took days and amounted to well over a hundred pages of paperwork. We submitted everything then used their online claim status form to track the progress.
My claim was marked as received and printed, then nothing changed. After over a month with no progress I called TravelSafe and the agent scoffed at my request, said there was no possible way to expedite my claim, and I'd just have to wait.
Two months in, still nothing had changed, while my sister's identical claim had gone through several rounds of supplemental information requests. I called again and this time the agent was sympathetic and said she'd expedite my claim (so it is possible?).
Two weeks later, 2.5 months since receiving my claim, STILL nothing had changed. This time I contacted InsureMyTrip. They responded the next day asking for my claim number, and within a week they had negotiated the full payment of my claim. Meanwhile my sister is still waiting on her claim.
In the end TravelSafe paid out my claim, so I'm mostly satisfied with the plan and coverage. But their claim service was terrible, and I'm not sure how long I would have waited for reimbursement - or even if I would have been reimbursed - if it weren't for the help of InsureMyTrip. So the high ratings here are really thanks to and for InsureMyTrip. Thanks!
My claim was marked as received and printed, then nothing changed. After over a month with no progress I called TravelSafe and the agent scoffed at my request, said there was no possible way to expedite my claim, and I'd just have to wait.
Two months in, still nothing had changed, while my sister's identical claim had gone through several rounds of supplemental information requests. I called again and this time the agent was sympathetic and said she'd expedite my claim (so it is possible?).
Two weeks later, 2.5 months since receiving my claim, STILL nothing had changed. This time I contacted InsureMyTrip. They responded the next day asking for my claim number, and within a week they had negotiated the full payment of my claim. Meanwhile my sister is still waiting on her claim.
In the end TravelSafe paid out my claim, so I'm mostly satisfied with the plan and coverage. But their claim service was terrible, and I'm not sure how long I would have waited for reimbursement - or even if I would have been reimbursed - if it weren't for the help of InsureMyTrip. So the high ratings here are really thanks to and for InsureMyTrip. Thanks!
Nicole M. would
recommend this plan to a friend or relative.