Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
Learn more about TravelSafe Insurance.
The trip included a
cruise
TravelSafe
Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
You should all know the story by now -- I had to cancel for work reasons and you would not cover my airfare costs. You denied my claim and denied my request for partial reimbursement. I would never use you again.
Cathy F. would not
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 09,2017
The trip included a
cruise
TravelSafe
Basic
Choose this plan when cruising and seems to cover all my concerns
Larry B. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
We did not have to file a claim but it provides good peace of mind in case something does come up unexpectedly.
John H. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
It took 2 months to get a check from "Travelsafe", even with a simple and very well documented medical issue on the ship. Initial claim reporting was very awkward, they wanted heavy documentation and lots of forms, and there were no verbal follow ups on the delay. When I initiated calls, the reps were extremely aloof, and had no urgency or concern. This company fooled me once, but I will feel "Safer" NEVER using these bozos again.
Word of advice, spend time looking at reviews where claims were made. That tells you the value of what you are really buying.
Insuremytrip really helped me out. They get a five star rating!
Word of advice, spend time looking at reviews where claims were made. That tells you the value of what you are really buying.
Insuremytrip really helped me out. They get a five star rating!
Robert B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kyle
Thank you for your feedback on this policy. We are sorry to learn you were dissatisfied with your claims experience. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Sep 11,2017
The trip included a
cruise
tour
TravelSafe
Classic
Its good to have piece of mind knowing I will be protected should I need to use it.
Brandon N. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Basic
Felt comfortable knowing that I had a reasonably priced insurance plan for my family when we traveled.
Keith C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic Plus
Sorry for slow review. We had to cancel this trip due to a family medical issue. We got InsureMyTrip.com involved to assist us in getting the Insurance Company to address our claim after It seemed to stall. You guys were successful in resolving our claim within a short time after you were contacted. Thank you!
Edward J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
I was satisfied with the purchase process and it was easy to add value to the plan as I paid for more parts of the trip. I didn't file any claims though so I know nothing about how easy the claim process would be.
Gail W. would
recommend this plan to a friend or relative.
The TravelSafe Classic policy automatically includes the Cancel For Work Reasons rider which provides Trip Cancellation and Trip Interruption coverage in the event your approved time off is revoked from your employer.
"You, Your Traveling Companion or a Family Member traveling with You is required to work during Your Trip. A written statement by an unrelated company official and/or the human resources department demonstrating revocation of previously approved time off will be required. You, Your Traveling Companion or Family Member cannot be a company owner or partner;"
Please feel free to contact us at 1-800-487-4722 if you have any further questions or concerns.