Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have and visited the Caribbean rated TravelSafe
4.70 out of 5
67
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
TravelSafe Classic
I'm truly glad I didn't have to use the plan I purchased but felt confidant I did purchase the correct plan for our needs.
Irene S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I was going to do a claim for medical and decided after spending an hour trying to get the forms sent to me and them trying to find my coverage that it wasn't even worth it, especially will all the paperwork I needed to complete and to provide proof of payment of the plan when in deed they knew I purchased the plan OR it wouldn't' even be in the system. I don't have time to do the stuff asked when its nonsense!
Natalie Rose H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. The supporting documentation required for travel insurance claims is standard. It sounds as if the claims department was asking for proof of payment for the trip.

    InsureMyTrip offers Customer Advocates in the event a customer experiences an issue with their claim. If you decide to file a claim, please call us at 800-487-4722 and request the assistance of a Customer Advocate. We would be happy to help you.
    Jun 07,2016
    • NatalieH
      Photo
      obviously the trip was paid for if I bought insurance and went, with proof of my receipt from the cruise ship doctor. Having to collect credit card statements of my trip bought would take time. Regardless of the trip being paid, If I bought insurance and my receipt is from a cruise ship that should be proof.
      Jun 08,2016
      • Zac
        Photo
        The documentation that you are being asked to provide may seem redundant, but it is a universal requirement for travel insurance claims. On average, the claims process takes between 3-5 weeks. We would be happy to advocate for you if a claim is filed. Our Customer Advocates can be reached at 800-487-4722 and customercare@insuremttrip.com.
        Jun 09,2016
The trip included a
cruise
TravelSafe Classic
We had to cancel our trip back in Feb. we began the process. AS of today 4/26/16 we have not received payment. I have called several times and have gotten the run around. This is not a reliable company to deal with in my opinion and will not recommend it in the future.
Albert B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
The paperwork was a challenge but mainly because of the medical situation. Tripmate took a bit longer to send check, but very pleased with outcome and accepted all the information. Since my sister was under another policy I sent everything and they had no problem splitting out my costs. Very pleased and would recommend.
Nannette B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Thankfully didn't need to file a claim as there were no hitches in our vacation.
We have experienced difficulties in the past & wouldn't consider a vacation without trip insurance.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We purchased TravelSafe Classic because of the high coverage amounts, especially medevac.
We've never had to make a claim, thankfully.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Thankfully we had a great trip and the insurance was not needed. We already have Travelsafe on our next trip. Hope it is not needed as well. Thanks.
Matthew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
It was a great plan. As usual, we did not need to use it, which always makes for a great plan.
Having coverage in case of an emergency makes traveling less stressful.
Billy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Fortunately I did not need to use it. The real test is how the company responds when there is a need.
Ephrem R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic-Plus
Fortunately we did not need this insurance, but we believe it is always better to have it just in case! You never know what the future holds.
Charles M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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