TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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We would also like to apologize for the unfortunate circumstances that led up to this review. When you notified us to revise your policy to cover a different trip, we followed TravelSafe's standard procedure for transferring coverage which included advising TravelSafe that you incurred a penalty. TravelSafe, along with most of our companies, reserves the right to decline to cover the new trip if there were any penalties so they declined with no offer to refund your premium. However, you diligently pursued coverage and TravelSafe agreed to cover your trip.
Once again, our apologies for the difficulties that arose.