Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 11309 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
I was not able to receive a Visa for Brazil in time for my cruise. Therefore, I had to fly to Buenos Aires which caused me to miss several days on the cruise. I had to pay for a new airfare and pay $744.00 for an air cancellation fee. (**first flight) After calling about my trip insurance coverage none of it was covered. Wow, very disappointing!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your comments. As you discovered, there is no coverage for Trip Cancellation, Trip Interruption or Travel Delay if you do not receive your Visa in time for your trip which is why there was no reimbursement for your increased costs. In the future, you can read through the covered reasons to cancel or interrupt your trip in any plan on our website by first comparing your quotes then clicking on the dollar amount of Trip Cancellation coverage. You with then receive a pop-up window with a list of all the covered reasons. Please note that these are not the same in all plans so you may wish to call us at 800-487-4722 for assistance.
    Jan 24,2016
The trip included a
InsureandGo Global Gold
Plan was easy, reasonably priced and easy to navigate. Will definitely use again
Joyce K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Not possible to write a review when we did not need to file a claim. Any of the above star ratings are not meaningful.
Harry M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
My wife and I never ever buy trip insurance and vacation at least three times per year. Our dilemma with this trip is that we had to change plans three times to get to our final destination each way and the one airline had a poor track record with delays and lost luggage. Thank goodness everything worked out and we didn't need to use it.
KEVIN M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The ultimate test in any insurance is in handling claims. Since we did not file a claims, we reserve judgement on the insurance.
Youssef Nashed Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
The service was somewhat slow because of my confusion as to where to send the claim. But I am satisfied with the outcome. I think the company was fair and I will recommend this service to anyone in the future.
Charles P. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Some of the other travel plans I researched had bells and whistle coverages I did not need and increased the price substantially. This was a good product with the exact coverage I required.
Carol K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Didn't use it, but was glad to have the coverage for this very expensive trip. Wouldn't travel without it!
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jan 21,2016
The trip included a
MEDEX TravMed Choice Outbound
We had a momentary scare and thought we might need to have our son seen by a doctor in Amsterdam. I called in and received excellent support identifying a couple of nearby hospitals/clinics that we could take him to if necessary. The gentlemen that helped me was fantastic and answered all of our questions. It was so reassuring, thank you.
Dustin S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Fortunately we didn't need to use our policy while in Belize.
Shahla D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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