Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 12061 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
Fortunately, I did not use the insurance.
Eleonora K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your review. We’re happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 07,2016
The trip included a
AXA Assistance USA Gold
I chose the AXA Assistance USA Gold plan because it best fit my travel needs for the premium charged. Unfortunately, the trip to Nepal was cancelled due to the terrible earthquake there. My trip deposit was refunded from the tour operator, but I did not notify AXA Assistance USA because I understood that no refund is available for trip insurance premiums.
Anita E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for replying with your comments on this policy. You are correct that there is generally no premium refund if you request to cancel your plan outside the policy review period. Since you purchased this plan back on 04/15/2015, your AXA plan provided you with Trip Cancellation for various reasons up until your trip was cancelled by the travel provider in March 2016, so it would be unlikely that AXA would agree to refund your premium.
    Apr 07,2016
    • Crystal
      AXA Assistance USA
      Photo
      Thank you for the feedback. It can be quite disappointing to have to cancel a trip and we hope you will be able to reschedule. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
      Apr 08,2016
The trip included a
CSA Travel Protection Custom
Glad we did not need the insurance but it was costly.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Appreciated the alerts and the access to printed contact as date of trip came close.
Walter R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Platinum
This was an affordable plan that wss easy to purchase and gave us peace of mind to travel to the other side of the world for three weeks. I'm happy we never needed to use it, but I've had friends what have been injured out of the country and it wasn't a pleasant experience. They now won't travel out of the US. That isn't an option for me!
Simeon C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We have purchased many travel policies. I often questioned whether it was a smart decision given I could never find any claims history on the policies and we had no claim experience.. My claim to AXA proved the the purchase was the right decision. It was handled professionally, quickly and without any deference to deny the claim.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Apr 05,2016
The trip included a
AIG Travel Guard MedEvac Per Trip Plan
We fortunately did not need to use the coverage during our month long travel throughout Spain. However, this plan gave us peace of mind while traveling and was a cost effective alternative to the trip cancellation package offered by the tour operator.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
didn't use: a good thing... :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
I fortunately didn't need to use it but felt very well been covered for such a great price.
CLARA B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Since I didn't have to file a claim, I don't know how easily and thoroughly it would have been handled. Knowing I had coverage made me more comfortable before and during my trip.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 04,2016
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