Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 12122 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
tour and Germany
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Filed claim
The trip included a
John Hancock Gold
I found the John Hancock Insurance Agency very easy to deal with. There was a last minute change in travel dates and the Agency was very accommodating - no problem with them changing my coverage to the new dates. There has been no need to file a claim, so can't comment on how that would have been handled.
Melinda M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Global Alert! Preferred
Glad I didn't have to use it. But isn't that is what insurance is for? Peace of mind that if something does happen you wil have help. On my river cruise one passenger did have a stroke. Had to under go surgery in a foreign country. This made me aware that if it was my wife or me, we would be covered. I can also say that InsureMyTrip.com was a great site to shop for travel insurance. Helped me make my decision based on my need. They were great with follow up and have a great band to load on your smartphone just in case you need help or need to talk with someone. Highly recommend this company. Easy to work with.
Herman E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
This plan provided all the protection I needed. Fortunately we did not have to use the insurance for any claims but we were at ease knowing it was there if we needed it.
Michael E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Obviously since I did not have to file a claim (good news) I can't comment on how well you respond and satisfy the claim! I did check prior to leaving about terrorism because of the incident in Brussels, and learned that my coverage would only allow me to cancel if the attack was within 50 miles of where I would be. Interesting!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 20,2016
The trip included a
M.H. Ross Advantage Complete
I have an MBA and a lot of contract law experience. I can only speak to one area of the policies major flaw. Coverage for baggage loss or theft internationally. The policy requires a "written report" of the loss of your baggage. Sounds easy? It isn't, especially, when A) you do not have a clear definition of what the report needs to contain and B) they expect it to almost come to you as if you were in America. Imagine being in ANY foreign country, China, Iran, Jamaica, South America and your items are stolen. You need a police report. Can you file it while your there? Was there a riot? trouble? When you get home can you figure out how to file the report? Including the language barriers, time differences, the international calls and the insane amount of time you spend doing this. Foreign Countries aren't jumping up and down to spend money to help you get a report for an insurance company. At no time have I received a definition of what a "written report" exactly is and that is applicable fairly and equally across all foreign destinations. So buyer beware. If you've been denied, seek counsel.
Deirdre G. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Your review is very informative, and we hope fellow customers will consider the information in their search for travel insurance.

    To have a payable Baggage and Personal Effects claim on a Comprehensive travel insurance policy, the insured person must notify, the police, hotel, Common Carrier or bailee who has custody of your property at the time of loss, and obtain a copy of the reported loss from the company. The wording of this requirement will vary slightly from policy certificate to policy certificate, but the basic premise is the same, the insured person bares the burden of providing the proof of loss in order to receive reimbursement for their loss. Notifying the appropriate authority and obtaining a written report for Baggage and Personal Effects claims is travel insurance industry standard for Comprehensive travel insurance policies.

    Please call us at 800-487-4722 if you have any questions about this requirement, or want details on the additional requirements for Baggage and Personal Effects coverage.
    Mar 25,2016
    • DeirdreG
      Photo
      Germany doesn't provide written reports within 48 hours, they provide them after the investigation is over. So the insurance plans ask for what is not reasonable or obtainable. You cannot know the laws of each foreign country you are visiting before you travel.
      Mar 27,2016
The trip included a
CSA Travel Protection Custom
Everything went according to plan. I felt good knowing if something happened I was taken care of
elizabeth p. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
April Travel Protection Choice
I had nothing but good feelings knowing that there was insurance while traveling for medical expenses that my own insurance would NOT cover, especially not as the primary insurance.
Harold W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
Fortunately, we did not need to make a claim.
Randall B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
All went well especially since I didn't have to use the plan. When I made a mistake filling in plan information, RoamRight was very efficient in fixing everything so that I could go away with a good feeling about my coverage.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
April Travel Protection Choice
It was very comforting knowing I had the April Travel Protection Choice plan if needed. However, I didn't need to file a claim and had a good trip. It is worth the money to be protected in case something happens. The coverage was good.
Helen W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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