Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 11325 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Nationwide Mutual Insurance Essential
Did not need to make a claim, therefore, we are not able to comment on our satisfaction.
Roger P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Didn't have to file a claim, but loved the comfortable feeling one gets from having insurance just in case.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
I did not need to file a claim, so I cannot comment on how the company would perform should I have needed to use the coverage I purchased.
Pamela V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately my wife developed a severe respiratory problem prior to our trip to Japan. Allianz handled the refund professionally and we received our refund for the trip within 10 days of submission. We have used them many times in the past and this was our first claim. We will continue to use them in the future.
Bruce B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Knowing that we were insured was a comforting feeling while we were or of the country.
James T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
For a claim of $60, I received a comprehensive memorandum as to why it couldn't be paid. I'm sure they spent more than $60. A quick phone call might have been wiser. I eventually responded to them with a detailed response, and eventually I did get a check from them. In the end we were satisfied with the outcome, but the amount of time it took to get a small amount of money, when the facts were not in dispute, was curious. I may use the company again, or, hmm, not sure.
Ronald K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip and request a Customer Advocate if you experience an issue after filing a claim. Our Customer Advocates assist the customer by contacting the insurance company on their behalf to help expedite the resolution of the claim. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 01,2015
The trip included a
AXA Assistance USA Platinum
Since I made no claim on my AXA Assistance USA Platinum plan, I can't give a complete review; however I was completely satisfied with the plan cost and coverage. The piece of mind I had knowing that I was covered should an emergency arise made for a worry free trip.
Donald T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you.

    Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 01,2015
The trip included a
AIG Travel Guard Silver
First trip we've insured. We did so because we were using a tour company not used before, booked and paid for a year and a half before the trip, and going to a country so far away, China. So glad we didn't need to use the AIG Travel Guard insurance, but it was comfortable to know it was there if needed.
Steve S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
It is hard to assess this InsureAssist TravCan plan since I did not have to file a claim. However we shopped for a plan that would be comprehensive in coverage for two travelers who come from different coasts and have a 10 year age difference. Both of us have concerns with our elderly parents, so the coverage had to apply to both travelers should either of our parents incur a need for us to care for them. While we had no need to file a claim, it appeared on the surface that this would fill the required need.
Leslie S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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