Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We had planned to take a river cruise that was cancelled a month before our departure. Apparently, the company shut down all operations and eventually filed for bankruptcy. I filed a claim as soon as I discovered what was going on. Fortunately, I had previously printed copies of all correspondence from the company, including copies of their website confirming my cruise details and payment record. Before the bankruptcy was announced, the website was shut down and none of that was accessible. All of this, and more was required to be submitted to substantiate my claim - some of it was requested more than once. In the end, I had to wait many months until the bankruptcy case reached a point where it was obvious that customers were not going to get anything back before a determination of my claim was made, but they did pay my claim in full. As a caution, people who bought trip insurance through the cruise company - even though they claimed it was underwritten by the same US Fire and Insurance company - got nothing because their insurance was worthless once the company went bankrupt.
Wayne N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
I did not file a claim, but was satisfied with coverage for the price.
Deborah F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
The travel insurance was good to have but didn't have to use it because there were no issues.
Trip went on as planned.
Trip went on as planned.
Diane S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
I would not recommend them at all. I ended up having to contact them using social media several times to get them to pay attention to my claim. Even then it took months to get it approved and a check sent. They also didn't pay my misc. cost that happen after my flights were cancelled. I love insuremytrip and will continue to use them. I will not be buying from this specific insurance company again.
Benjamin S. would not
recommend this plan to a friend or relative.
9 of
11 people found this review helpful
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BenjaminS
I sent the information to the email.Oct 14,2021
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not need but glad I had it.
Michael T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Over all plan was wonderful. I was a little confused with who to contact with questions. The travel nurse herself was wonderful but the coordination between leaving the hospital and the trip home was a nightmare including me staying unaccompanied at a hotel for over 24 hours when her flight to me was delayed with no notification until I called hours after she was to arrive.
Dairne M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This plan was a waste to purchase. We missed a port on our cruise due to a national strike in France and never even went to France. Nationwide insurance would not count missing a port as trip interruption even though it was beyond our control . The cruiseline made the call, not us. And it was the main reason why we booked this trip. I had to go back and forth with them for months, providing documentation and receipts just to have them reject our claim. It was very frustrating. I'm considering just not buying insurance next time because it's not honored.
Colleen M. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
My wife baggage was delayed for about 18 hrs. I was filing a claim with I- travel website but for oddly some reasons it keeps asking to upload a documents which I provided for the first three steps. And there was a question if the airline settled the claim, there was no choices of N/A or no answers, so I couldn’t proceed to the next step. I called I- travel customer service, that’s a mistake on my part because the person I talked to kept saying use my desktop computer instead of my phone. She keeps saying my I-phone was the problem. With the amount of documents the website was asking, I rather use my phone to take photos and upload them. There were times that my conversation with this person became adversarial and my wife asked me to end the phone conversation. True to the point, you can find out if the travel company is good when you start making the claim. I should have trusted my own guts to stay with generali. I bought the insurance from them before and no issues when I made the claim. I have no idea how IMG has a high mark. I will not buy travel insurance from IMG again.
Patrick M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry our online claim submission option and your contact to our ser did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Apr 02,2024
The trip included a
cruise
tour
AXA Assistance USA
Platinum
I didn't have to submit a claim but it was good peace of mind as I received emails and communication and felt secure with the service-I felt relieved knowing I was insured-thank you-on my trip to Antarctica.
JOSEPH V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Happily to not have to have use the plan. I can't rate anything with customer service or how things would have played out if I had had an issue during the trip.
John K. would
recommend this plan to a friend or relative.
"Thank you for your feedback. Our apologizes for the frustrations you’ve experienced during your time with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."