Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.56 out of 5)
based on 11347 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AIG Travel Guard Basic
AIG rejected my claim for travel insurance for our cancelled trip to Italy due to a back problem. I was given different reasons for my rejection and it took 10 months to get my final rejection. I talked with 8 different AIG Travel staff including the President of the company. There were several delays in responses every step of the way in my appeal. Misinformation was given to the NYS Dept. of Finance by AIG. My treatment was unethical and I would never recommend this company to anyone.
mary c. would not recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Had wallet with passport stolen in Java; claim filed when home for lost expenses of pre-paid trip, travel to replace passport including airfare, hotel, meals. limit on per day so able to recoup only a portion. That said, very happy with the customer service representatives I spoke with each time. Would definitely use again, but tweak my coverage now that I have had to use it.
Nancy R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Gave us peace of mind.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Fortunately the trip went very smoothly and I never had to use the insurance.
Alice L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Flight Insure Plus - Flight Only
I had a couple questions that were not covered online so I called and the customer service representative was friendly and helpful, answering all my concerns. She processed my purchase quickly and I was relieved and didn't spend much time. I highly recommend this company for in-flight insurance!
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureandGo Global Silver
With the problem in Paris and the fact I had to change plans in Paris on Sunday and needed to know what assistance and coverage I had if I was delayed. I called on Saturday your 24 hour hotline and was told to call back on Monday. That is not responsible.
Roseanne L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize that you were unable to reach the assistance company on Saturday. We are glad that you contacted us during your trip.
    Dec 03,2015
The trip included a
Nationwide Mutual Insurance Essential
The Nationwide Mutual Insurance Essential coverage and price seemed fine. I did not need to file a claim, so I don't know how well they are with that.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
The InsureAssist TravCan plan seems fine, but all are good plans if you don't have to use them.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Platinum
It is difficult to rate since I had no reason to file a claim, but InsureandGo DID allow me to change the dates of coverage at no additional cost when my original tour was cancelled and re-offered on different dates.
David C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have used InsureMyTrip repeatedly over the past few years and always found them to be an excellent source for travel insurance. We have had claims in the past with the CSA Travel Protection Custom plan and getting them paid was no problem. I will use them again.
THOMAS P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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