Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 12097 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
Customer representative was very helpful when I called for help understanding differences between various plans.
Wilbur N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
    Mar 17,2016
The trip included a
Seven Corners Roundtrip
Great coverage for the price.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Never could get answers on coverages. I was trying to help my husband in the hospital, and all the plan cared about was getting my husband out of the hospital. I asked that they guarantee coverage, but was told no one to translate with billing, which was not true and made us wait for 3 hours to get a bill, only to find out only a part was guaranteed. Further, they undermined my attempt to get a bill with itemized procedures by telling the hospital that it should be given to AXA, not me. In the end they were not an advocate and my husband was discharged too early, only to end back in hospital on arrival in USA.
Tying to file a claim once in the US was nearly impossible. The AXA claim adjuster never returned my calls, and rarely answered any questions I put to him on his voice mail, If it were not for InsureMyTrip, I would still be trying to get claims filed and processing questions answered. The claims adjuster claimed that his voice mail did not work, but I sincerely question that his voice mail was continually broken from the beginning of January until the beginning of March. If it was, what good is it to have a claims adjuster who never calls you back? Many thanks to IMT for there vigilance!
Laramie M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy, and thank you for allowing us to advocate on your behalf. We are pleased to learn that AXA Assistance USA paid the claim.
    Mar 25,2016
The trip included a
AXA Assistance USA Silver
Luckily I did not have to use this travel insurance policy. But your mind as at ease knowing that you have it while you are travelling
Joseph V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 10,2016
The trip included a
HCC Medical Insurance Services Atlas International
Liked having the ability to increase coverage for minimal cost!
1960Victoria R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
I was glad I was able to purchase a policy which only covered medical emergencies
Donna D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Underwriters Diplomat International
Fortunately I did not use the policy. I purchased a policy that only covered medical emergencies. I was glad that I was able to purchase a policy for just that purpose.
Lauren B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I'm going on every social mediate outlet possible to inform the public this insurance is a scam!!
I was but by a dog on my trip, rabies vaccine was not available on the Galapagos so I had no choice but To wait til I get home to get the shots and it's not Covered???? Scam insurance. Calling better business bureau
Megan M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of your injury.

    You are correct in stating that the M.H. Ross Advantage Asset plan covers Medical Expenses incurred during your trip, but not expenses incurred after returning home. The exact verbiage can be found in the Summary of Plan Benefits.

    We advise our customers to call the insurance provider immediately after suffering an illness or injury so that a medical referral can be provided, or an evacuation can be coordinated by the assistance company.

    For medical expenses incurred within the United States, an individual should use their primary health insurance.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 28,2016
The trip included a
RoamRight Preferred
The plan was customized to just what we wanted.
Donna A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Checks and EOB did not arrive promply. Checks were not received 28 days after claim submission, Travel Team was notified and they traced the checks/EOB immediately and Checks/EOB were reissued and sent to claimant. Claim submitted 1/26/16 and Checks/EOB received by claimant 3/7/16.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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