Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.56 out of 5)
based on 11336 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
MEDEX TravMed Abroad
I did not use the MEDEX TravMed Abroad plan. However, next time I will add on other important factors like delays, lost luggage, etc. The person that I called at InsureMyTrip to get the plan prior to going to Scotland was extremely pleasant and helpful. This does make a big difference.
Alice K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Comprehensive travel insurance plans offer the most benefits of all plan types providing the best protection for your trip. In addition to trip cancellation, most comprehensive plans offer coverage such as trip interruption, baggage, medical, dental, emergency evacuation, 24-hour traveler assistance and accidental death benefits. Coverage limits range greatly depending on the comprehensive plan that is purchased. By calling InsureMyTrip at 800-487-4722, we can assist you in comparing the plans to find the best plan for your budget and your specific travel needs.
    Nov 18,2015
The trip included a
HCC Medical Insurance Services Atlas Multi-Trip
Having the plan gave us peace of mind while traveling a long way from home. Thankfully we did not need to file a claim on this trip.
Robert Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I've used AXA Assistance USA Gold plan twice, both times I had to use it unfortunately. Once for a trip delay caused by the airline, another time for an illness. Both times they processed it relatively quickly, were very kind over the phone, and fulfilled our claim. I recommend AXA Assistance and will continue to use them for my travels.
Jessica M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Didn't need it, thank goodness, but it was more economical and covered as much or more than the expensive plans offered by the cruise and tour companies. Will definitely use this company the next time we travel.
Russell D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Was the most coverage for the best price.
Anita B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
The insurance was fine, but the costs are based upon age (which is the only easy thing you can base it on). So for us, who are in very good health and physical shape for our age (which allows us to do bicycling vacations around the world), the price seems unfairly high. But I realize that you can't do a complete medical evaluation on your customers.
David E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
TravelSafe Classic Plus
Fortunately, the trip went off without a hitch but the security of having the TravelSafe Classic Plus insurance, which covered all possible mishaps, gave us peace of mind. I would recommend a purchase of this type for any trip representing a sizable expense. The process of purchase was easy and quickly done online.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureandGo Global Silver
I provided all the evidence documents from the airport, China Southern Airlines, itemize experience to the claim adjuster, and she denied my claimed due to no receipts. She doesn't understand that in China country most the time they don't provide receipts especially where I bought. Not fair at all, not very satisfied with the service. Rip off system.
Dave T. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for you for feedback on the policy. We are sorry to learn that your luggage was delayed during your trip. The following statement has been issues by InsureandGo:

    "Thank you for your review. We are sorry to hear about your dissatisfaction with regards to your baggage delay claim. Unfortunately, you were unable to provide “proof of loss” including a statement from airline that the baggage was in fact delayed and receipts for necessary personal items that you would have purchased. This is required in order to establish proof that you incurred a loss and have a valid and payable a claim.”
    Dec 10,2015
The trip included a
AXA Assistance USA Platinum
Something happened with our luck on that trip and we had to file more than one claim. First one was for delayed luggage for the international flight. Second one was for broken luggage for another part of our trip. Both cases were handled relatively fast by AXA Assistance USA without any hassle and trouble. We provided all information required via email. Phone communication with agents on all occasions was very good: courteous and professional. I would re-use AXA Assistance USA in my future travels.
Janna G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
Easy to compare the different plans and purchase. Will definitely use for our next trip.
Erika W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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