Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 12108 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
tour and Greece
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Filed claim
The trip included a
AXA Assistance USA Gold
I thought the plan was comprehensive, but rather glad I didn't have to use it. I did appreciate getting an email with the details about a week before the trip. I was in another city and did not have the information on hand for the trip. The email provided that for me.
STEPEHEN L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Everything went well on trip, but was good to know that I had extra insurance in case something happened.
Janet W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Just yesterday, l gave a friend your information for an upcoming trip.
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Very favorable, competitive prices for coverage items.
Duane P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
My wife and I have traveled frequently since getting together 24 years ago. We have taken many cruises, done several European tours and have never taken travel protection coverage. This year, we booked travel to Greece and Italy. The trip included several segments and was a bit of a hodgepodge including several days in Venice, a 7 day cruise in Greece, several days in Athens and several days on the island of Kithera in Greece. We booked using points for hotels and some flights. Paid cash for the rest. At the last minute, I chose to take travel protection. We are now in our fifties. With several different segments making up our journey that was booked with several carriers, I felt the need to take some added coverage just in case we got into any trouble.

Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.

I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
John M. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Bridge
Covered the important things like emergency medical evacuation. And most of coverages on the plan are primary which means that you don't have to collect from someone else first.
Gertrude c. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I had a minor surgery 3 months before our trip and it did not heal as planned. My doctor did not release me to travel until 5 days before the trip! I called one of your representatives about 2 weeks before the date of our trip and explained the situation. The woman I spoke with was very, very nice and told me that I could call to cancel the trip at any time and it would all be covered. Luckily, I did not have to cancel my trip and had a wonderful time. I will use your company for all of my travel insurance in the future. Thank you!
Terri R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Thankfully I did not need to use the plan but there was comfort in knowing it was available.
Regina P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Flight Insure Plus
I purchased this plan just prior to a trip to Greece. I was careful with planning this trip and thus did not require usage of this policy. I am now aware of the fact you can purchase a decent traveler's insurance plan at a affordable rate.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
I did not need to file a claim but I thought the coverage was comprehensive and the cost was reasonable.
Jean R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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