Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 11305 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
tour and the United Kingdom
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Filed claim
The trip included a
InsureandGo Global Silver
When I first looked into travel insurance, my main concern was travel disruption or delay. The agent did not tell me that the total coverage for travel delay was $250. I may have paid more for additional coverage if I would known this. Of course the policy states this if you read it carefully. While I filed the claim, it took over a week to get a response from my claim's adjuster. It wasn't until I threatened to call her supervisor that she called. And she called at exactly the time I asked her not to call. Then I filed the claim on 11/20. When I had not heard anything about the claim for over 2 1/2 weeks, I called the adjuster. She says: Oh, we just got your claim today. The company might never had received the claim if I hadn't called to check on it. What a coincidence that it arrived the day I called. The post office stated that it would be delivered on 11/23, two and 1/2 weeks earlier. It took another 12 days to process the claim. I was informed by e-mail that I would receive $250 for a claim of $400. Funny that the adjuster knew the amount I was requesting during the discussion of the claim and never mentioned the $250 policy limits. Overall, very poor customer service. For all purchasers, be sure to read the fine print to know what you are actually buying.
Karen C. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following statement in response to this review:

    “Thank you for your review. We are sorry to hear about your dissatisfaction with the handling of your claim. We have conducted a thorough investigation of your case and have concluded that your claim was delayed in processing due to a stall in mail delivery during the Thanksgiving holidays. However, once received your claim processed and paid within 2 weeks. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.”
    Jan 20,2016
The trip included a
InsureandGo Global Platinum
Thank you for having such caring employees. I broke my wrist while in London and the insurance people were so nice.
Patrick C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
MEDEX TravMed Abroad
I did not use the MEDEX TravMed Abroad plan. However, next time I will add on other important factors like delays, lost luggage, etc. The person that I called at InsureMyTrip to get the plan prior to going to Scotland was extremely pleasant and helpful. This does make a big difference.
Alice K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Comprehensive travel insurance plans offer the most benefits of all plan types providing the best protection for your trip. In addition to trip cancellation, most comprehensive plans offer coverage such as trip interruption, baggage, medical, dental, emergency evacuation, 24-hour traveler assistance and accidental death benefits. Coverage limits range greatly depending on the comprehensive plan that is purchased. By calling InsureMyTrip at 800-487-4722, we can assist you in comparing the plans to find the best plan for your budget and your specific travel needs.
    Nov 18,2015
The trip included a
AIG Travel Guard Gold
Didn't have to use Travel Guard this trip, but I travel with peace of mind knowing that I can count on good, fair service if needed.
Elizabeth F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
I didn't need it -- a good thing!!!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I don't make recommendations regarding insurance. Like death and taxes, one can't really afford it, but then again, can't afford not to get it!!!
Charles M. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
The plan was fine for our purposes.
Juliette B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Plan provided great peace of mind.
diane s. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
The customer service representative who sold me the policy was very personable and professional.
Sonya D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
I purchased insurance with InsureMyTrip for my last three trips because of the reasonable rate, extensive coverage and helpful customer service. It was so easy to do because I was able to speak with a representative and they emailed me two or three plans to check out. I prefer booking it through a person instead of online, so I called back with my decision and was finished within several minutes.
Catherine F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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