Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 11311 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
tour and cruise
Sort by
Filed claim
The trip included a
AXA Assistance USA Silver
Trip was cancelled by the cruise operator. I was refunded everything but $300 of the airfare (ticket cost less credit for a future flight). AXA took care of the $300 quickly and with no hassle.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We appreciate their help and understanding in a difficult situation for us.
Susan G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide you coverage and assistance and hope you will consider AXA Assistance USA for future travels.
    Feb 01,2016
The trip included a
TravelSafe Classic
Fortunately I did not need to use it. The real test is how the company responds when there is a need.
Ephrem R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
John Hancock Silver
Difficult to evaluate as I had no claim.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Good news did not use it. Glad we were covered!
Howard K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
How can you rate a plan if you don't have to file a claim?
Lawrence E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
Glad I didn't need to use your plan, but felt assured that if I had to it would have covered all my needs.
Allen D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I was not able to receive a Visa for Brazil in time for my cruise. Therefore, I had to fly to Buenos Aires which caused me to miss several days on the cruise. I had to pay for a new airfare and pay $744.00 for an air cancellation fee. (**first flight) After calling about my trip insurance coverage none of it was covered. Wow, very disappointing!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your comments. As you discovered, there is no coverage for Trip Cancellation, Trip Interruption or Travel Delay if you do not receive your Visa in time for your trip which is why there was no reimbursement for your increased costs. In the future, you can read through the covered reasons to cancel or interrupt your trip in any plan on our website by first comparing your quotes then clicking on the dollar amount of Trip Cancellation coverage. You with then receive a pop-up window with a list of all the covered reasons. Please note that these are not the same in all plans so you may wish to call us at 800-487-4722 for assistance.
    Jan 24,2016
The trip included a
AXA Assistance USA Silver
Not possible to write a review when we did not need to file a claim. Any of the above star ratings are not meaningful.
Harry M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
The ultimate test in any insurance is in handling claims. Since we did not file a claims, we reserve judgement on the insurance.
Youssef Nashed Y. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.