Travel Insurance Reviews for Tours


If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 12135 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
Obviously since I did not have to file a claim (good news) I can't comment on how well you respond and satisfy the claim! I did check prior to leaving about terrorism because of the incident in Brussels, and learned that my coverage would only allow me to cancel if the attack was within 50 miles of where I would be. Interesting!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 20,2016
The trip included a
AXA Assistance USA Gold
Thankfully didn't have to use the insurance, but knowing we had it gave us peace of mind.
Ross B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 20,2016
The trip included a
AXA Assistance USA Gold
We didn't need to make a claim, but having the peace of mind, overseas, was comforting. I contacted the company before we left. They responded quickly without a long delay on the phone. I felt better, having them there.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 19,2016
The trip included a
John Hancock Gold
As I did not have to use the plan for any claim I cannot comment further. I believe it had the coverage I needed.
Carole S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
This is somewhat akin to reviewing a meal not tasted. It may look good but can only be accurately judged by eating the meal or using the product.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Gold
We were pleasantly surprised with the speed of the claim processing. We received our check in less than two weeks of our initial claim with no hassles. Our go to person was very helpful. Thanks again. We'll use you again.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
I'm completely satisfied with the plan from the standpoint of cost for the level of coverage received. Since no claim was filed, I cannot comment on what level of satisfaction I would have had in a claims process.
Herbert L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
The policy covered what we needed and fortunately we did not need to use it.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 18,2016
The trip included a
CSA Travel Protection Custom
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureandGo Global Silver
So happy I had it, but of course more happy I didn't have to use it! Peace of mind!
Pamala H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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