Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 8051 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Classic
A very good plan.
Juan M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Silver
Yes, with hesitation. After medical emergency, we had to go home. There were very responsive and continually checked on us. They did buy us tickets home, although the process was difficult because their first few proposals had terribly long travel and transfer plans and no way to put feet up, as doctor ordered. Finally, they came up with good connections and business class. They did reimburse medical expenses that our own policy did not and reimbursed lost deposits. The Doctor ordered rest before return, and they refused to cover hotel/food costs and taxi to airport for this, saying these things weren't medical expenses and also weren't covered expenses under the trip interruption part of the policy. This amounted to about $400-$500 that they refused to reimburse even though the expenses were caused by my husband's illness. The process of reimbursement took 4-1/2 months even though I promptly provided all of their documentation.
William S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that Travel Guard provided prompt and diligent travel assistance.

    An InsureMyTrip Customer Advocate was assigned to seek reimbursement for the hotels, meals, and local transportation expenses as a result of the injury. Unfortunately, none of the benefits provided in the Travel Guard Silver plan would cover those expenses for the event that occurred.
    Mar 18,2015
The trip included a
Nationwide Mutual Insurance Universal Cruise
Fortunately, our air travel, transfers, port excursions, and 7-day cruise all went quite smoothly. While on our cruise ship, we spoke with a number of other passengers who experienced flight delays, cancellations, and other difficulties in their travels. This reminded me of the added peace of mind knowing I was insured. Prior to purchasing travel insurance, I spoke with a customer service representative at InsureMyTrip who suggested several possible options based upon my trip details. I compared the choices, and selected the Nationwide Universal Cruise policy, which I thought matched my needs.
Thomas S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We did not need to file a claim but had the piece of mine knowing that we were covered.
Donley D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic
Even though I had no reason to use any of the coverage on my trip, the peace of mind I had while on my vacation was well worth it.
Kim P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Easy to purchase, price seemed right, fortunately didn't need to use it.
Nancy C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Basic
The plan seemed like a good value for the coverage. I did not need to make a claim.
Robert P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
John Hancock Silver
Fortunately, we did not need to use the plan, but were happy with the coverage offerred.
Clarence M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Limited weekend customer service telephone coverage. Wanted to call at 6PM Pacific due to flight delay from Kona to LAX. Not open. The need to know was immediate.
Mark M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    It sounds like you were trying to reach InsureMyTrip's customer service which is open on weekends from 9AM - 9PM EST. When you are traveling, please remember it is your insurance company's 24-hour emergency assistance number that your should be calling for any travel-related issues. The assistance companies have 2 telephone numbers: one toll free to call when inside the U.S. and Canada; one to call collect when outside the U.S. They are available around the clock to provide you with assistance.
    Mar 04,2015
The trip included a
AXA Assistance USA Gold
Our trip ended up being a day longer than we initially anticipated because our return flight was overnight. We called AXA to extend the plan a day and they were very helpful and immediately extended the plan for the extra day.
Joan S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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