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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Australia rated our travel insurance plans
4.53 out of 5
1,052
ratings and reviews
96%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
My dissatisfaction with the claim and policy is complexity of the contract, written with an abundance of language that allowed my claim to be denied, all within reason, given the contract (20 pages). First reason given, no notice within 20 days of loss. I filed on grounds of employer canceling my vacation given the need for me to remain on duty (I'm a surgeon). The company stated that my loss occurred when the vacation was canceled. I filed 15 days after the date of return, assuming the loss occurred when trip would have been concluded; when all the arrangements were beyond salvage and when I had a chance to request all the refunds from airlines, etc. Second reason, some of the travel providers issued vouchers rather than refunds. There exists no way to use those as the trip was overseas, but the company considers vouchers to be refunds. Some of the vouchers expire before we will be allowed into those countries. The policy states "unused non-refundable Prepaid Payments or Deposits" will be reimbursed. I maintain that an unusable voucher is not a refund, since the definition of re-fund is to return my funds to me, not a promise for future travel. Lastly, I made what is a fatal error in changing my departure date by a single day without changing the policy. That apparently invalidates it. I may no longer bother with comprehensive insurance, and stick to medical only, as it appears to be an unnecessary expense given the myriad ways a claim can be denied. Although I shudder to think of the all the ways a company could escape paying a large medical claim.
Kenneth W. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group Patriot International
Took 6 months and multiple call attempts after filing a claim to finally get a denial for an emergency root canal for sudden nerve pain despite the policy saying dental is covered for “Unexpected pain or Treatment due to an Accident”. I even emailed to pre-certify and they responded that dental didn’t need pre-authorization. Regardless of the decision this was absolutely terrible service - 6 months without any response! Stay away from IMG.
Cathy Z. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Megan
    Photo
    Thank you for your feedback.

    Please see the response from IMG iTravelInsured:

    "Cathy, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. "
    Sep 03,2020
HTH Worldwide Trip Protector Classic
Fortunately we did not need to file a claim but it was reassuring to know the coverage was there
if needed.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare Value
During these difficult times it was nice to have the assurance that if anything did happen we would be covered by the insurance package. Evacuation from a foreign country was a nice part of the package along with the medical care. Will purchase again for another trip.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Apr 06,2020
The trip included a
cruise
GeoBlue Voyager Essential
Thankfully I did not have to use this insurance.
Maura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Trekker Essential
Although I did ask for doctors or hospitals in network in the area where I was staying and got a response after three days, I ended up not needing the care after all.
Marcia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since I didn't have the need, thank goodness, to use this insurance I wouldn't be a person to rate how well or not well they were in handling any claims.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas International
Fortunately didn't have to use it but it was very reasonable as means of having a back up in case of emergency
Allison S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Great communication - fortunate for us - we have not needed this insurance so far - cannot comment on claim response
Steven L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
It's awesome, with reasonable price
AMOL K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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