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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Indonesia rated our travel insurance plans
4.46 out of 5
279
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Silver
no problems with this trip but always good to have your insurance with me keep in touch
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
I had booked a trip to Sulawesi in Indonesia back in Nov of 2018. When I made the initial booking, I purchased the travel insurance using the dates of my major flight component from LAX to Bali. I was coming from Colorado and I left the purchase of the first flight segment from DEN-LAX for later as well as the segment from Bali to Sulawesi. This was my mistake, since the flight out of LAX left at 15 minutes after midnight so when I eventually booked my flight from DEN-LAX it actual left the day before my insurance coverage started. I thought about updating the insurance, but since I had never ever used my travel insurance before I elected not to bother with the additional hassle.

I started the trip as planned, traveling from DEN-LAX on the evening prior to the start of my travel insurance. Half-way through the flight from DEN-LAX the pilot announced that due to a power outage at LAX our flight was being diverted to SLC. We arrived in SLC some time before 10pm. Upon arrival, the airline announced that they would not be offering us any accommodation. The airline rebooked me the next day to LAX connecting through OAK. SQ rebooked me on the same flight at 00:15 24 hours later. My flight from Bali to Sulawesi was a non-refundable ticket so I was forced to book a new ticket in business class, since that was the only seat left. I took a Lyft to a nearby hotel and checked in for the night. A check of my flight the next morning indicated that my flight to OAK was already delayed, which meant I now only had 30 minutes to make my connection. I headed to the airport where a helpful SW agent put me on the direct flight to BUR. I ended up renting a car in BUR and dropping it at LAX. From that point on everything, proceeded according to my rebooked plans.

At that point, the costs I had incurred were Lyft, hotel, car rental, and new business class ticket DPS-UPG. I did have some concerns, given that the precipitating event had actually occurred before my insurance coverage started, but I put a claim in when I returned home and hoped for the best. The claim process was very easy, forms were filled out and submitted online. It would have been nice if it generated something like an email detailing the claim or a way to print out your claim, for future reference. After a few months I received a couple of emails with electronic checks that were quick and easy to deposit. All but about $20 of my claim were paid out, so I was pleased and pleasantly surprised by the resolution.

I was happy with the final outcome, but the process could be improved. A "paper trail" just to document your claim for later reference would be a nice improvement. You are given a reference number to refer to your claim while it was being processed, but inaccessible once it has been paid out. It would have been nice to see a breakdown of the payout to understand what had been allowed or disallowed in the claim. Some additional transparency to the process would be a nice improvement.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare
My cruise was cancelled mid stream. Regent the cruise line has promised a full refund for the cruise portion only. But Not the airfare.
I asked if my policy covered the airfare on this truncated cruise.
Your Customer service could not provide an answer.
Why not?
The policy is the policy. Why can't insure my trip tell me what is covered or not covered?
The response: File a claim and we will let you know is unsatisfactory.
John P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol Mueller
    Berkshire Hathaway Travel Protection
    Photo
    We're sorry your trip did not go as planned. We encourage all of our insureds who feel they may be eligible for coverage to file a claim as each claim is reviewed on its own merit and in the order of when it was received, regardless of how simple of complex the claim may be.
    Jun 03,2020
Travelex Travel Basic
Very easy communication with customer care. They were very good at answering my questions (I ask a lot and they never seemed annoyed!) I will use this service again for my future trips.
Charles J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
GeoBlue Trekker Essential
No problems, therefore, no claims.
Frederick T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Good thing is I did not have to use this, so I don't know how Travelex service actually is. I did feel more at ease traveling abroad with travel insurance. I thought the price was fair.
Seungyeun Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I would highly recommend this insurance option. I am so grateful I had it and there were earthquakes in Indonesia while I was there thank goodness very far from where I was staying. I had no need to file a claim at all. I know I will be back in Bali and I will always use this. Thank you.
Annie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Seven Corners Liaison Travel Basic
Like the coverage, cost and service.
Lina R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
comprehensive and affordable
patricia r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
I bought this plan from Berkshire (first time) because it was the least costly. But I do think that for the minimum coverage which I requested the cost was a bit high.
Also the plans are not that flexible it would be nice to start with a basic plan and them add in the specific coverages that the customer would like.
Nasim H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We appreciate your comments.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    Berkshire Hathaway thanks you for submitting your suggestions and has indicated that this is good feedback which they will consider when reviewing their products.
    Aug 02,2019
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