Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Madagascar rated our travel insurance plans
4.25 out of 5
39
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The plan covered the things that were most important at a reasonable price. Fortunately, we did not have to use it.
Francis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
AXA did not respond in to the claim within the time they promised(30 days)after the receipt of our claim. After 30 days we called and were promised a response by the end of the day. 3 days later there was still no response. Called again and promised a call back within an hour. Over 2 hours passed and still no call back. Called them again and was promised a response within 48 hours. 3 days later we received a request for more information, some of which we had provided when we filed our claim. We received a check today, 77 days after we filed our claim. Poor customer service, but at least they paid eventually.
Kenneth L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 04,2017
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We apologize for any difficulties you may have experienced in filing a claim and getting a service response. Please note that you can also request a supervisor when your expectations have not been met and we work very closely with the IMT Customer Advocate program. I am sorry your service experience did not live up to expectations but hope that you will consider us for future travel endeavors.
    Dec 08,2017
The trip included a
tour
April Travel Protection Choice
World Expeditions cancelled my trip to Madagascar because of a serious outbreak of pneumonic plague. April stated that I wasn't covered if I didn't go because the island wasn't totally quarantined. BUT if I DID decide to go they ALSO told me I wasn't covered because I was aware of the risk before going. THAT is a catch 22 that sounds like over reaching to me and I am following up with a complaint to the Commissioner of Insurance New York State.
Mary C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
I didn't have to file a claim, so I cannot comment on that end of things. It was easy to purchase the policy and it seemed to cover the things I was interested in covering for a third world trip.
Craig D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
I did luckily so not have to use the insurance. When travelling overseas it is good to know that you are covered for example for medical repatriation. In all fairness, I did not file a claim and do not know how well and fast a claim would have been handled. I am happy no claims had to be filed.
Alana K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This plan provided peace of mind for an adventurous vacation.
Jane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 11,2017
The trip included a
tour
John Hancock Bronze
Happily, I did not have to use the service, so I cannot comment on that. I would use them again.
Anne Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
On Call International Single Trip
I didn't need to use the policy coverage. So there's no way I can be dissatisfied. Better to report the satisfaction of those who filed a claim!
Carolyn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
No illness bumps other than small dose of food poisoning. Good to have peace of mind if things went sour.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having confidence in travel can really often be priceless. Sorry about your food incident and hope you are feeling better. We are proud to have provided peace of mind during your trip! Please think of AXA Assistance USA for any future travels!
    Sep 13,2016
The trip included a
tour
InsureandGo Global Platinum
I ended up having to file a claim with this provider. I thought the claim should be covered under trip interruption but they covered it under trip delay which had a $500 max. Good luck trying to get a real person on the phone. All they responded to was emails - no phone messages and no response on messages left. Buyer beware of the fine print. There are many other companies out there offering their services, I will be using them in the future. Lesson learned.
Cynthia A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The following response has been issued by InsureandGo:

    “Thank you for your review. We are sorry to hear about your dissatisfaction. We have looked into your claim and see that it was correctly paid under trip delay coverage. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.”

    Please call us at 800-487-4722 if you have any questions regarding Trip Interruption and/or Travel Delay benefits.
    Apr 20,2016
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