Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited Vietnam rated our travel insurance plans
4.54 out of 5
373
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Prime
The best travel insurance plan is one that you don’t have to use! Trip went smoothly.
janet b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I purchased travel insurance for our family of four mainly for the medical coverage. A policy combined with loss of baggage etc. was the best deal even though we had trip insurance coverage for through our credit card. We were in Vietnam for three weeks with our adult children.

It turned out I did get sick (food poisoning) and one suitcase was missing when we arrived. The suitcase showed up after three days and I recovered without going to a doctor (we did check where to go just in case though). So we did not file any claims.

The total premium on four policies was significant. However, even though we did not file any claims, we got pretty close to needing medical help. So it was a comfort that we had coverage if things had been a lottle worse.
Kevin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
The instructions on how to fill out section that determines the claim amount was lacking. I called the claims phone number to get some guidance. Due to the heavy accent of the person answering, I was unable to understand half of what was being said. Later I found out that I did not fill the section correctly, and I had to refile an amended claim.
Brian L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your 4 star review for your Allianz Basic plan. Although we are sorry to hear that you had difficulties when submitting your paperwork, we are pleased to see that your claim was settled and paid according to your policy terms.

    Please feel free to call Customer Care (800) 48704722 for assistance. InsureMyTrip is available weekday 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Jan 24,2018
The trip included a
tour
AXA Assistance USA Gold
This trip had to be cancelled for medical reasons. A refund of the forfIeted deposit was requested from AXA on Oct.10. We were told we would hear back in 30 days. I called AXA after 40 days to check the status and a couple of days later I was told they needed more information. I provided the additional information and was told by an AXA representative it was sufficient. When I called back in a couple of weeks, I was told that still more information was needed. I provided this but did not receive a confirmation of receipt. When I called they told me they had no record of my claim. I sent the same info a second time but still no confirmation. So I called yet again and within the week I had 2 confirmations of receipts. Then miracle of miracles I received a letter that my refund had been approved. Two weeks later, I got two checks in the mail - one for each traveler although they are made out to the same person. But, the names aren’t the problem it’s the amount. The checks were for $300 less than we had been approved. I just got off the phone and they said it was a typo and they will attempt to expedite the new check. What should have been a simple refund process has been a major headache.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
William M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your detailed review. We are very sorry to hear that you encountered problems in the claim process which delayed your refund. We have brought your review to the attention of AXA Assistance USA who appreciates all feedback and will take your comments into consideration so as to improve their claims process.
    Jan 30,2018
  • Seth Hancock
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are sorry you were unable to enjoy your trip. We regret that there was a delay in the processing of your claim and an error on the checks once it was processed. As Carol said previously, we will utilize this feedback as a way to continue improving our claims process.
    Jan 31,2018
AIG Travel Travel Guard Gold
Myself and my family members had great piece of mind knowing that I was in good hands with this insurance company
Marlys G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Would have liked Cancel for Any Reason included at this price.
Gary L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Jan 16,2018
HCC Medical Insurance Services Atlas International
No problems recovering the money for my claim!
Kenneth P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Reps very helpful on the phone.
Judith F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
We didn't need to use the insurance, but it was reassuring to know that we had it.
Gary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group Patriot International
No review
Laurie I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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