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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Image of Jim Grace Reviewing hitting 60,000 Reviews

Customers who have visited South Africa rated our travel insurance plans
4.50 out of 5
865
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
It is hard to review something that I ( thankfully) did not have to use. It served its purpose in that I proceeded with the planned trip knowing that in an emergency I would be able to afford whatever was required.
Edwin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Fortunately, we did not need to use our plan. Glad we had it for our peace of mind.

However, it was very expensive.
Judith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
My claim was eventually paid after 9-12 weeks, but the experience was horrible. C&F's website apparently doesn't work properly (they alleged they couldn't see some uploaded documents that were in my claims folder, yet saw others of the same format with no problem.) It took multiple calls, emails, and complaints via the website help desk to get my unresponsive claim adjuster moving on my claim or to even respond to documentation. As an insurance claims professional (P&C) myself, I was incredibly displeased and it got to the point where I said I wanted all communication in writing in case I had to purse this further. Suddenly, my claim was paid. I had a previous travel insurance claim in 2013 with another carrier that went perfectly. I just cannot recommend C&F after this experience. The product is fine, the service is horrendous.
Elizabeth B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your review. We received the following reply from Travel Insured International | A Crum and Forster Company:

    "We apologize for any frustrations you have experienced. Thank you for your feedback, as we will take it into consideration moving forward on how to improve our customer service experience. We hope you consider purchasing with us in the future. "
    Jun 06,2019
IMT Travel Accident Plan
The process of setting up the plan was easy and efficient. Fortunately. I cannot address anything regarding the claim process. When our trips need to be protected again we will definitely choose, "Insure My Trip"
Harry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We always use Insure My Trip for our foreign travel. And, we always find a plan that fits what we need. Plans from our travel providers do not always work for us as we usually extend our trip before and after the escorted portion (if doing group travel) and usually we are doing the planning and the trip on our own. Have never had to make a claim, but once had to change our travel dates and that was easy to do although it took several days.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I can't review completely because I had no claims. Responsiveness to claims would be critical in a review
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas International
It offered peace of mind knowing we had medical insurance as we travelled abroad but was even happier we didn't have to use it!
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
My wife had a health issue that arose about a week before our trip. I called your claim office because I needed clarity about the coverage in case it was determined by our doctor that we would have to cancel the trip.

The person I spoke to could not give us clarity as to whether our claim would be honored. I don't think our request was unreasonable. If the doctor had told us that surgery was needed sooner rather than later or that my wife would not be healthy enough to make the trip, we would have had to cancel. I would have like clarity from your staff. Instead, all they would tell me was that a decision regarding coverage could not be made until after a claim was filed. I did not find this helpful.

Luckily, my wife's doctor told her that she could postpone the surgery until after we returned from the trip, so we didn't have to cancel. However, I hope you can empathize with our situation.
Ellen K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on your policy. We hope that fellow customers will find your review and our response educational and informative.

    With all travel insurance products, the claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, in no event can a claim be pre-determined, as you would be required to provide Proof of Loss to determine appropriate coverage.

    The Generali Global Assistance Preferred plan has the following number one covered reason to cancel or interrupt your trip:

    "The Sickness, Injury or death of you, your Family Member, your Traveling Companion or your Service Animal. The Sickness or Injury must first commence while your coverage is in effect under the Policy, must require the in-person treatment by a Physician, and must be so disabling in the written opinion of a Physician as to prevent you from taking your Trip (either because your condition prevents your travel, or because your Family Member, Traveling Companion or your Service Animal requires your care);"

    This plan will exclude:

    "Sickness or Injury during the 180-day period immediately prior to your
    effective date for which you or your Traveling Companion:
    (1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
    (2) took or received a prescription for drugs or medicine.

    Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage
    is effective under this Policy."

    We are happy to hear that you were able to take your trip and we wish all the best for you and your wife. We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance. We can be reached at 800-487-4722.
    May 02,2019
The trip included a
tour
Generali Global Assistance Preferred
felt secure with the insurances, relieved we did not have to use it
Kathleen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thanks. The plan was good for what we needed. No casualties so no real experiences needing coverage.
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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