Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited Australia rated our travel insurance plans
4.52 out of 5
883
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
This plan was easy to buy and reasonably priced. We had purchased a policy for a previous trip to Alaska. We ran into problems when we needed to file a claim on the trip to Australia. The response was slow on our first inquiry and then we were asked for duplicate info. We had two separate claims and both times I had to call customer service to get results. On April 25th for example, I was told that a claim check would be sent in the next 10 to 15 business days. When not received by May 19, I had to call and the check had to be Fedex'd to me. Received on May 22. These delays are unacceptable considering the cost of the policy. I WAS very pleased with your service reps. They were friendly and professional. I particularly commend Ernesto who I talked to on more than one occasion and who always managed to answer my question or solve my problem. Please give him my positive feedback. My husband and I are planning another trip but have chosen to buy ins from another company. I hope this feedback will be helpful.
Geoffrey G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase and claim’s experience. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    May 24,2017
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We did not have to use the plan but felt confident that it covered what we thought would be necessary.
Leslie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
We did not have a claim but it was a nice feeling that if we did we would of been covered.
Rebecca T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
We did not need to file a claim, so not able to comment on the process. Policy did provide us peace of mind for a trip that was relatively expensive with a lot of travel variables. Would consider using them again.
Kimberly N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I like the ease of comparing/contrasting the different plans on the insuremytrip website, but even more, I like being able to read reviews from other travelers, and especially those who had to file a claim. Many of those who had problems with customer service from the various plans were able to get their issues resolved through insuremytrip's interventions.

All the companies charge too high a fee as far as I'm concerned, and that's why insurance companies are just about the wealthiest corporations on the planet. The fees for Allianz are about average for travel insurance.
Carolyn B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
The Plan was OK but would not recommend AXA. We filed a claim and it took over 4 months to complete. This is much too long. The Claims Adjuster misinterpreted a particular piece of information and we had to file additional info (which we did). This delayed the whole process. Also, since we also filed a flight claim, AXA said there were issues because we could potentially utilize the flight credit up to a year's time. However, we finally worked this out but it took a lot of my time. Also, on at least 2 occasions, I had faxed or e-mailed information to AXA but in follow-up they said they never received. This whole process entailed a lot of time on my part.
George H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Apr 28,2017
The trip included a
cruise
AIG Travel Travel Guard Basic
As we age, we are finding that trip insurance is getting far too expensive. The plan we had provided the basic protections that we wanted at a cost we could afford. Thankfully, we did not need to make a claim, so we have no comments about how the company responded to a claim. We like being able to do business over the internet. The company has been responsive but not intrusive in the email that it sends.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I was glad to have the insurance, but because I did not have any health problems while out of the country, I was not able to put the program to use. I would use this plan again.
Sue Ann E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
This is the second time I have purchased Allianz Global Assistance, and the first time making a claim. Allianz processed my claim in exactly the time frame they promised. I'm extremely glad I purchased this product.
Stephen R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Got sick on the cruise wanted to see the ships doctor but was afraid to use the policy to do this as I didn't wish to pay up front and hope that I would get paid back. I had a cold and the usuall remidies were not relieving my aches and pains and stop my caugh. Didn't think a cold would be covered.
Dennis R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    We are sorry to learn of the sickness you suffered during your trip. The C+F Travel Insured International Worldwide Trip Protector plan provides coverage up to 100,000 USD per person for an accidental injury or unforeseen sickness.

    Any travel insurance benefits will typically be received on a reimbursement basis, so you’ll be responsible for paying your costs out of pocket and saving your receipts. This plan has secondary coverage – that is, they offer benefits beyond your primary medical insurance coverage.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy. One of our licensed representatives would be happy to assist you.
    Apr 24,2017
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