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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Japan rated our travel insurance plans
4.52 out of 5
939
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Two big problems:
- I called twice to clarify if a family member’s illness would be a covered item. I got two completely different answers on the two calls. This directly impacted my decision whether to proceed with our trip or not, so having inconsistent responses is unacceptable.
- On my first call, when I asked if my situation would be covered, the rep said she couldn’t tell me for sure, and the only way to find out is to cancel the trip, submit the claim, and then see if the claim is approved or not. That places the insured in a horrible position of risking thousands of dollars in travel costs if the claim is ultimately not covered.
Lance F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We strive to provide a superior level of customer service, including interpretation of travel insurance benefits and exclusions. While we cannot predetermine the outcome of a claim, we aim to provide a clear understanding of what travel insurance is designed to cover.

    C&F Travel Insured International Worldwide Trip Protector Lite has the following number one covered reason to cancel or interrupt your trip:
    "1. Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s death, which occurs before departure on Your Trip;"

    The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, in no event can a claim be predetermined, as you would be required to provide Proof of Loss to determine appropriate coverage. This plan does not include a Pre-existing Conditions Waiver and in the event of a claim there would be a look back period of 60 days that applies to You or Your Traveling Companion, Business Partner or a Family Member.

    We understand that the claims process can be frustrating and we would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. We do want you and fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 12,2018
Berkshire Hathaway Travel Protection ExactCare
My tablet screen cracked while on my trip. And my insurance covered up to a certain amount for baggage and personal effects. So I called them Friday while on my trip. I was emailed within two days just as promised with the claim paperwork. I finished the required paperwork on Tuesday. Then that very afternoon my claim was approved. And the next Monday I got my check! I am very happy with this insurance.
Lorraine V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Seamless and needed no claim. Good service
Jill L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Didn't use it but provides peace of mind.
Christine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Enterprise
Very happy with everything.
O'Brien Q. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Japan is very safe country. Fortunately we were not used an insurance.
Irina K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I always use Insure My Trip for purchasing travel insurance. Lots of options, great website, easy to compare plans. When I've had a question and called for assistance customer service has always been easy to reach, helpful, knowledgeable.
I did not have to use the policy I purchased as I had no issues. I thought the policy was fairly priced and provided the coverage I required. I'll be back before my next travels. Thank you!
Jason M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I did not need to use the coverage but the plan provided a peace of mind with a reasonable cost
hisuching y. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
good
Abdul H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan was a reasonable price for all the things it covered
Arlene O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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