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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Canada rated our travel insurance plans
4.61 out of 5
2,295
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Spouses appendix burst about 6 weeks before our cruise. Contacted Nationwide to understand what I would need to supply for a reimbursement. Once her surgery was completed and we had the doctors report I filed a claim. Within the time frame quoted me by the agent, we received the checks for requested refund amount.
Daniel O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
On the plus side, they did pay my entire claim, and everyone I talked to was polite. On the negative side, they spent a lot of my time making me jump through hoops to get there, as if you are inherently trying to cheat them. In this case, a $300 hotel room I didn't get to in Alaska after cancelling the cruise to Alaska (for medical reasons). The hotel bill was the subject of several phone calls and emails and documentation requests. Funny, they were fine with paying for the cruise, the expensive part. If they had been gracious about the fraction of the total cost (the hotel), I could have given them a stellar review. I've bought a dozen policies in the past; this is my first claim; if not for the hassle, I'd probably buy from them again and they probably would've made back their $300 on my next buy! (Not to mention the labor costs they are paying for ... people to nitpick over every dime.) In fairness, I must say that this is my first claim; maybe all the companies are like this. One word of advice: one must prove one purchased something: if you are traveling with other people, don't split any prepaid costs, because it is then hard to prove who paid for what when you try to claim it. Pay your own way (with receipts) for all of it. And get cancellation receipts too.
James E. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • IMG RR Team Account
    International Medical Group
    Photo
    We apologize for the frustration you experienced when filing a claim. On this claim, we received all of the cancellation documentation for the cruise on the initial submission (Invoice, proof of payment, proof of cancellation). However, for the hotel stay we only had the booking invoice, but no proof of payment or cancellation. Sometimes suppliers do make exceptions on cancellations for certain circumstances or issue a credit, so we did need to get the verification of the cancelled segment to complete the claim. I can understand his frustration given the cost of the cruise vs. the cost of the hotel, but proof of loss is required for all segments of a claim.
    Feb 21,2019
The trip included a
cruise
International Medical Group iTravelInsured SE
We purchased travel insurance for an international holiday that included a cruise. My mother-in-law suddenly passed away just before we were slated to leave and therefore hastily canceled the trip. We filed a claim and the process was fairly straightforward. I called the customer service line and they provided me with some guidance as to what to include. There was a request for additional documentation and then the claim was paid. My only complaint is that after I filed the the claim I didn't receive any notifications or feedback as to whether the claim was being processed or not. But, honestly, that's a pretty small thing. I would purchase this insurance again. I didn't feel that the documentation required to provide evidence of the family member's passing was overly burdensome and the claim was paid relatively promptly.
Alison K. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
A great plan
Intab R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Ended up cancelling trip due to medical emergency. Forms were promptly provided that provided clear instructions with several options for submission. Claim was paid within stated response time without unnecessary interaction.
Derrol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Seven Corners Liaison Travel Basic
Although we didn't need to use, it was reassuring to have and I appreciated the reminders that it was available if needed.
Jennifer H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
This was the best bang for the buck travel insurance option that we've found. We will use it the next time we travel internationally.
Stephen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Select
Website can't distinguish time zones.
I tried to sign up before midnight and was declined, no policy issues on the trip start date.
This is a basic function. Please fix it.
I had to move my coverage date by a day.
No assistance from online help resources.
Ted C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. However, InsureMyTrip uses a retail point of sale system. Since we are located in Rhode Island, the transaction date and time will reflect the Eastern Time Zone which is 3 hours ahead of California.

    In the future, please call us at 800-487-4722 if you would like assistance in quoting and purchasing a policy. One of our licensed representatives would be more than happy to assist you.
    Dec 28,2018
The trip included a
tour
International Medical Group iTravelInsured SE
It was great because we did not have to use it. The true test is how it would work if we had to file a claim.
Kathy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I didn't have to file a claim so everything was good! Thanks.
Audre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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