Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited the United Kingdom rated our travel insurance plans
4.56 out of 5
3,123
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
Peace of mind was quick and easy to purchase. I highly recommend this plan.
Helen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Plan was good value for money. Chat feature on InsureMyTrip was excellent and very helpful.
Craig M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Arch RoamRight Elite
On the way back, I encountered road closures due to a snow storm. I called Roam Right to confirm if I would be covered for a hotel stay. I explained that I just landed, was walking off the plane and on my way to customs. The person wanted me to go to a website. I explained again my inability to do so. His response, "All I can do is give you the information. It's up to you to do with it what you want." This is extremely poor customer service in a situation where I needed an immediate response. I asked for a manager and he put me on hold and a manager never came after being on hold for 15 minutes. I finally hung up and had to call Insure My Trip to get an answer to my question. I will never use this insurance company again as I shudder to think of how they will handle my issue if I was in a real emergency situation in a foreign country.
Glinnesa G. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to reach out to us.

    After reviewing the call, we agree with you: that is not the level of customer service we strive to meet. We sincerely apologize for any inconvenience this caused you.

    Please know that we have addressed this issue to ensure it will not happen again.

    While this particular customer service experience was unsatisfactory, please know that this was an outlier, and that we pride ourselves on being one of highest rated travel insurance providers for customer service and claims. We sincerely hope that you give us another chance to prove to you the true high quality of our service.

    If you need anything further or have any questions, please do not hesitate to contact us at 855-762-6744 or at customerservice@roamright.com.

    Regards,
    The RoamRight Team
    Apr 03,2018
The trip included a
tour
Travelex Travel Select
Thankfully I did not have to file a claim with Travelex, but did enjoy the peace of mind that it brought. One thing that I appreciated is the coverage for repatriation, as this can be quite an unexpected expense if it is needed. Most do not like to think of such things, but, unfortunately, things do happen, even on a vacation.
Linda S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
On our cruise our baggage was delayed 5 days. Then coming home we missed our connection because the first flight was late. It was extremely stressful and having to keep up with the documentation added to that. But when we returned home I pulled up and carefully followed the instructions. It is a lot of work and very time consuming process. I have so far only completed the delayed baggage claim because our expenses were significant. I haven't filed the claim for the missed connection because the cost to us was around $100. I'm not sure it's worth my time to pursue. The claim process requires me contact the airline and request them write a letter explaining how and why the delay occurred. That is the most time consuming requirement among the others. I hope the claim for the delayed baggage is processed without difficulty. I will update the review if allowed. The cost of the insurance was $850 and our expenses were $2000. But the time and stress involved will require the claim process to go smoothly for it to be feasible for me to purchase insurance in the future.

The insurance did pay some amount, they disallowed some valid expenses and it just wasn't worth fighting them over it.
Tye S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. All insurance providers will require that you provide proof of loss. We do understand that this can be time consuming, and for future reference we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Mar 01,2018
Tokio Marine HCC Medical Insurance Atlas International
I was pleased with the initial cost, but because of my grandsons illness, I needed to extend my dates, but instead of extending the date, I had to get a new policy. So it ended up being more expensive than I believe it should have been. Otherwise, you offer a good product with good coverage at a good price. I was grateful I was at least allowed to get additional coverage to extend my stay.
Diane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
No claims. Cover was fine.
David D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I did not need the plan, which is good. But I left a family member at home that has medical issues. I got the plan in case I had to return home sooner than expected. Thank goodness, that did not happen.
Sandra K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
The first best thing about the plan is the wonderful help the representatives on the phone give in finding the right plan with the right coverage.

The next best thing about the plan is not having to use it!
Harriet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
InsureMyTrip dot com made it easy to compare insurance plans.
Vicki B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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