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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited South Africa rated our travel insurance plans
4.50 out of 5
958
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
John Hancock Silver
It was extremely expensive.
Cynthia B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Had to spend two days in hospital during trip to South Africa and then have emergency care in Cape Town. Filed all receipts with John Hancock upon my return. Received check for total reimbursement in two weeks. Communication was excellent and was very pleased with company's handling of my requests. Will use them in the future.
Doyle T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Have used your services before and find your reps to be helpful and concerned about my needs.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Because we didn't need it, it was perfect!!
mary d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Customs at Johannesburg, South Africa was totally backed up. Getting through took three hours, resulting in a missed connection. Totally beyond our control. Couldn't get a flight out until 1pm the next day. Had to stay overnight in Johannesburg and had the expenditure of a hotel room and breakfast, lost a day in Cape Town and the value of our prepaid room and breakfast in Cape Town. Paid over $400 for this policy and was advised by the carrier and InsureMyTrip's advocate nothing would be covered, customs isn't a covered cause of loss. Worthless!
Carole L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
After my husbands back injury we still had hopes of making this trip, until the final outcome was surgery. We asked for copies of all medical records as we went through various procedures as we always do. We sent these in with our claim and it was processed within weeks. We were very satisfied with the whole experience and would definitely insure our next trip with them.
Denis B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Thankful to have an option that met my needs. Did not have to use! The best report is not to ever know how good or bad this trip insurance was. Thank you.
Karen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. Its great to have a trouble free trip but know that when you need us we'll be here to support. Please look to AXA Assistance USA for all your future travel protection needs.
    Oct 03,2016
The trip included a
tour
AXA Assistance USA Silver
The whole point of the trip insurance is to never use it! - Such is the case! Thank you for peace of mind.
Elisabeth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. We are glad our travel protection brought you some peace of mind on your trip. Please count on AXA Assistance USA for all your future travel needs!
    Oct 03,2016
TruTravel Insurance Premier
My claim was processed quickly and without incident. My only comment would be a lot of paperwork was required to process the claim, but they worked with me to get what was needed.
Frances G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
TravelSafe Classic
This review doesn't really mean much in the sense I didn't have to use/file a claim. Let's say it gave me peace of mind, but the real test would be if the policy/coverage actually did what I bought it for.

The ease of actual purchase of coverage/policy means nothing. Working when needed does!

Would I buy again, Yes. More important though, I hope I never have to use it.
Tim B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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